Ardy Ardakani
Enfield,City of London
Summary
Results-driven professional in multi-site operations management and commercial strategy, emphasising revenue growth. Expertise in P&L management, financial reporting, B2B sales, and contract negotiation, enhancing margin optimisation. Skilled in business development and market expansion, fostering strong stakeholder engagement and partnerships. Demonstrated leadership in driving operational performance and team effectiveness in demanding environments.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Operations Manager
NOIR UK
London, Manchester
07.2021 - 05.2026
- Held full P&L accountability, managing budgets, forecasting, and optimising margins to enhance financial performance.
- Directed multi-site operations across three locations (London Barnet, London South Woodford, Manchester), driving revenue performance, cost control and operational consistency.
- Increased weekly revenues. £50,000+ through pricing optimisation, upselling strategy and sales focus.
- Improved profit margins through supplier renegotiation and cost management initiatives.
- Develop and implement SOPs, operational systems, and performance frameworks
- Recruit, train, and manage 70+ employee workforce, fostering results-driven culture
- Coordinated hiring and training strategies, successfully building high-performing administrative team.
- Ensured adherence to health and safety standards, fostering safe working environment and minimising risk.
Operations Manager
Basrah Lounge LTD
Park Royal, Brent
04.2019 - 06.2021
- Coordinated events and parties, contributing to increased restaurant revenue.
- Implemented new menus, enhancing overall dining experience.
- Trained new team members, enhanced service quality.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Fostered team spirit amongst staff, cultivating positive work environment.
- Ensured compliance with health and safety regulations at all times.
- Maintained high standards of cleanliness within restaurant premises; upheld reputation of establishment.
- Planned menu changes seasonally for fresh dining options throughout year.
- Handled cash transactions securely; maintaining financial integrity of establishment.
Restaurant General manager
Hunger Burger LTD
Barking, Barking and Dagenham
01.2017 - 04.2019
- Boosted profitability through effective cost control measures.
- Ensured compliance with all licensing, hygiene and health and safety guidelines across premises.
- Trained team members to deliver exceptional customer service.
- Fostered positive working environment, resulting in lower staff turnover rates.
- Managed daily cash up procedures, ensuring accuracy in financial reporting.
- Negotiated contracts with vendors, securing best possible pricing agreements.
- Developed relationships with suppliers for sourcing fresh ingredients at favourable prices.
- Coordinated promotional events to increase brand visibility within local community.
- Conducted regular meetings with kitchen staff for consistent culinary output.
Education
Masters of Pharmacy - Pharmacy
University of Bradford
Bradford 01.2013 - 06.2017
Skills
- Multi-Site Operations Management
- Operational Efficiency
- Financial oversight
- Revenue growth strategy
- Market expansion
- Sales forecasting
- B2B sales management
- Lead generation capability
- Contract negotiation
- Stakeholder engagement
- Team leadership
- Inspection management
LANGUAGES
English (Fluent)
Persian (Fluent)
Arabic (Basic)
Affiliations
- Basketball
- Padel
Timeline
Operations Manager
NOIR UK
07.2021 - 05.2026
Operations Manager
Basrah Lounge LTD
04.2019 - 06.2021
Restaurant General manager
Hunger Burger LTD
01.2017 - 04.2019
Masters of Pharmacy - Pharmacy
University of Bradford
01.2013 - 06.2017