Arda Ryan Oztarhan
Newry,Newry Mourne and Down
Summary
Triple-citizen Sales Manager with extensive international experience, enthusiastic about coffee, and dedicated to delivering exceptional customer service. A versatile and adaptable professional with a track record of achieving turnover growth, expanding brands, and creatively problem-solving. Eager to leverage my skills in coffee preparation, customer engagement, and cross-functional expertise in the role of Barista.
Overview
9
9
years of professional experience
4
4
Years of bachelor degree education
Skills
- Coffee Enthusiast: Genuine passion for coffee, from brewing techniques to flavor profiles and willingness to learn more
- Customer-Centric: Strong interpersonal skills and a customer-focused mindset for outstanding service
- Communication: Exceptional communication skills, both verbal and written, for clear and concise customer interactions
- Multilingual: Fluent in English and Turkish, with elementary proficiency in German
- Time Management: Strong ability to prioritize tasks and manage time efficiently, essential in fast-paced cafe settings
- Problem Solver: Proven ability to creatively address challenges, improve product quality, and adapt to changing dynamics
- Fitness and Well-being: Commitment to maintaining high energy levels and a positive attitude
- Team Collaboration: Effective team player, skilled in fostering collaboration and unity in diverse environments
- Attention to Detail: Meticulous in ensuring every drink is prepared to perfection, adhering to customer specifications
- Adaptability: Easily adaptable to new challenges and able to thrive in dynamic work environments
- Market Insights: Proficient in market research and trend analysis to enhance the coffee experience
- Brand Expansion: Successful track record in expanding business to new markets and fostering long-lasting partnerships
Education
Bachelor of Business Administration - Business Administration & Management
Istanbul Bilgi University
Istanbul / Turkey 09.2009 - 06.2014
UEM Laureate International Exchange Program - Business Administration & Management
Universidad Europea de Madrid
Madrid / Spain 01.2013 - 07.2013
Languages
English
Native
Turkish
Native
German
Elementary
Work history
Sales & Business Development Manager
GTM Europe Kitchen Appliances
Izmir, Turkey
01.2022 - 07.2023
- Achieved €10.0M turnover growth in three years, building partnerships with top brands.
- Expanded business to new markets and secured €2.0M annual turnover with a top 10 retailer in the EU.
- Customized products for OEM accounts and contributed to brand development.
Sales & Marketing Manager
BIRLIK A.S.
Izmir, Turkey
12.2020 - 12.2021
- Managed 50 active customer portfolios of multinational retailers, achieving sales targets.
- Coordinated promotional events and marketing strategies, leading to increased brand awareness.
- Gathered market research and expanded sales in different countries.
Senior Sales & Marketing Specialist
BIRLIK A.S.
Izmir, Turkey
05.2019 - 12.2020
- Developed and executed sales promotions, increasing revenue through targeted campaigns.
- Implemented strategies to engage and attract customers, increasing brand engagement and sales.
- Achieved 60% turnover increase with McCormick despite market challenges.
- Expanded sales to the South African market, increasing revenue by 35%.
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