Archie Shorland
Crawley Down,West Sussex
Summary
Experienced recruitment consultant with a background in customer service, workflow management, and business skills. I am hardworking, charismatic, knowledgeable, and a friendly communicator. Skilled at coaching candidates through the interview process to secure top roles. Experienced in reaching out to high-profile clients regularly, building rapport, and engaging in in-depth conversations about potential opportunities.
Overview
5
5
years of professional experience
Work history
Waiter / Bartender
Cherry Tree Public house
Copthorne
06.2019 - 12.2019
- Verified completed orders and served guests at tables.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
Easy Jet Customer Service
Easy jet
08.2022 - 12.2022
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
- Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
- Completed transactions to replace or exchange defective items.
Warehouse Operative
DHL Supply Chain
02.2023 - 06.2023
- Loaded packaged goods on to trucks for shipping.
- Maintained clean, safe and orderly warehouse space.
- Obeyed weight restrictions when loading cargo into transport.
- Prepared items for timely dispatch and safe transportation.
Recruitment consultant
Barrington James
09.2023 - 12.2023
- Briefed candidates about responsibilities, salary and job benefits.
- Used sales and marketing techniques to attract business from client companies.
- Coached candidates through interview process to secure top roles.
- Attracted top candidates using social media networking.
- Learnt the importance of utilizing key software like vincere.
- Signposted opportunities for further learning and development.
- Kept enthusiastic and motivated attitude towards learning experiences and future outcomes.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Education
GCSE - English Language -
GCSE - Maths - undefined
GCSE - Combined Science Double Award - undefined
GCSE - English Literature - undefined
GCSE - Business - undefined
GCSE - PE - undefined
BTEC - Manufacturing Level 2 - undefined
Skills
- Microsoft Excel/Word Power Point
- Client database handling
- LinkedIn advertising
- Candidate attraction strategies
- Candidate sourcing
- Marketing
- Communication skills
- Social media marketing
- Time management
Additional Information
I am currently retail trading in the forex markets, but I am eager to transition and pursue my passion in the recruitment industry. With a charismatic personality and a genuine interest in connecting people with opportunities, I am confident in my ability to excel in this field. Please take into consideration that due to COVID-19, I didn't get the chance to sit my GCSEs, which I believe are a poor reflection of my competence.
Personal Information
Date of birth: 12/26/03
Timeline
Recruitment consultant
Barrington James
09.2023 - 12.2023
Warehouse Operative
DHL Supply Chain
02.2023 - 06.2023
Easy Jet Customer Service
Easy jet
08.2022 - 12.2022
Waiter / Bartender
Cherry Tree Public house
06.2019 - 12.2019
GCSE - English Language -
GCSE - Maths - undefined
GCSE - Combined Science Double Award - undefined
GCSE - English Literature - undefined
GCSE - Business - undefined
GCSE - PE - undefined
BTEC - Manufacturing Level 2 - undefined
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