Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Archie Rushton

Stoke-on-Trent,Staffordshire

Summary

Dedicated professional with a strong foundation in bar operations supervision and staff management. Demonstrates leadership competence through effective delegation and team motivation, ensuring customer service excellence. Skilled in order processing and employee training, consistently fostering punctuality and dependability among team members. Committed to enhancing operational efficiency and pursuing opportunities for career advancement within the hospitality industry.

Energetic Bar Supervisor with knack for creating welcoming environments and driving sales. Boosted customer satisfaction by implementing tailored service strategies and training staff on best practices. Known for maintaining high standards of cleanliness and efficiency, resulting in smoother operations and increased patron loyalty.

Driven individual with knack for leadership and excellent customer service. Demonstrates strong communication and problem-solving skills, honed through diverse roles in hospitality and retail. Aims to create welcoming atmosphere and enhance customer satisfaction, contributing to success of establishment.

Seasoned in hospitality sector with career focus on bar management and customer service. Capable of elevating business performance through strategic improvements and staff development. Utilise knowledge of bar operations, mixology, and superior customer service skills to create positive guest experiences and boost profitability.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work history

Bar supervisor

J And M Saloons
Stoke-on-Trent, Staffordshire
09.2022 - Current
  • Supervised daily bar operations ensuring high standards of service were maintained.
  • Trained and mentored junior staff on drink preparation techniques and customer service skills.
  • Managed inventory control processes to ensure stock levels were appropriate for service demands.
  • Developed and implemented training programs to enhance staff knowledge of beverages and cocktails.
  • Collaborated with management to create promotional events that increased customer engagement.
  • Resolved customer complaints efficiently to maintain a positive environment and enhance satisfaction.
  • Ensured compliance with health and safety regulations during service and food handling.

Bar manager

Midlands Elite Bars
Stoke-on-Trent, Staffordshire
03.2021 - Current
  • Oversaw daily operations ensuring efficient service and adherence to standards.
  • Developed and implemented staff training programmes to enhance team performance.

Food host

Alon Towers
Stoke-on-Trent, Staffordshire
09.2019 - 04.2022
  • Provided exceptional customer service by greeting guests warmly and ensuring a pleasant dining experience.
  • Assisted in managing dining area by maintaining cleanliness and organisation throughout service hours.
  • Collaborated with kitchen staff to communicate guest orders accurately and efficiently.
  • Monitored guest needs proactively, addressing any concerns to enhance overall satisfaction.
  • Resolved guest complaints swiftly and professionally, maintaining a positive restaurant environment.

Education

Bachelor of Science - Mathematics

University of Chester
Chester
09.2020 - 05.2025

A-Levels - Mathematics

Painsley Sixth Form
Stoke-on-Trent
09.2018 - 05.2020

A-Levels - Chemistry

Painsley Sixth Form
Stoke-on-Trent
09.2018 - 05.2020

A-Levels - Physics

Painsley Sixth Form
Stoke-on-Trent
09.2018 - 05.2020

Skills

  • Punctuality and dependability
  • Bar operations supervision
  • Leadership competence
  • Delegating effectively
  • Customer services excellence
  • Order processing
  • Employee training
  • Team motivation
  • Staff management

References

References available upon request.

Timeline

Bar supervisor

J And M Saloons
09.2022 - Current

Bar manager

Midlands Elite Bars
03.2021 - Current

Bachelor of Science - Mathematics

University of Chester
09.2020 - 05.2025

Food host

Alon Towers
09.2019 - 04.2022

A-Levels - Mathematics

Painsley Sixth Form
09.2018 - 05.2020

A-Levels - Chemistry

Painsley Sixth Form
09.2018 - 05.2020

A-Levels - Physics

Painsley Sixth Form
09.2018 - 05.2020
Archie Rushton