Archie Newman
Sheffield ,South Yorkshire
Summary
Results-Orientated Professional dedicated to delivering exceptional client experiences through active listening and strategic relationship management. Proven track-record of spearheading cross-functional projects and implementing process optimisations that drive efficiency. Combines a disciplined approach to time-critical deadlines with the adaptability required to thrive within shifting industry landscapes and diverse team structures.
Overview
9
9
years of professional experience
Work history
Director
Joule Generation Limited
Sheffield, South Yorkshire
2024.02 - Current
- Building sustainable and compatible professional relationships with clients and organisations across a wide variety of sectors.
- Adapting to the geopolitics that shape the energy world and implementing ideas and strategies to stay ahead of our competitors.
- Demonstrating excellent written and verbal communication skills In order to build potential clients trust in our company ethos and business model.
- Operating within government energy schemes and corporate solar projects to precise guidelines.
- Effectively managing and maintaining a 2,500+ companies, Customer Relationship Management Platform to enable maximum company transparency and functionality.
- Exhibiting strong levels of self-confidence when conducting important phone calls to win clients under pressure.
- Listening closely to the feedback I'm given in my personal reviews, acknowledging my wins and also accepting any constructive criticism.
- Helped clients achieve significant energy savings.
- Understanding the sheer importance of client confidentiality when in the early, middle and closing stages of business conduction.
Crew member
Burger King, Woodall Service Station
Sheffield, South Yorkshire
2023.07 - 2024.02
- Coordinated well with kitchen staff when operating the counters and front of house for timely preparation, reducing customer wait times.
- Resolved customer complaints quickly, up-keeping customer trust in our service quality.
- Showed flexibility when taking on various roles to support workflow on a frequent basis.
Team member
Gregg's Bakery
Listergate, Nottingham , East Midlands
2022.01 - 2022.11
- Displayed exceptional time management skills when dealing with both in store and online just eat and deliveroo orders.
- Exhibited very high food hygiene standards, satisfying both my colleagues and customers.
- Showed reliability and commitment when covering for colleagues who couldn't make their shifts.
Team member
Gregg's Bakery
Beighton, Sheffield
2021.03 - 2021.09
- Consistently handled difficult customers, resulting in effective conflict resolution.
- Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
- Demonstrated sales techniques when presenting offers and in-app opportunities for customers.
Part Time Bartender
The Bluebell
Harthill, South Yorkshire
2019.07 - 2019.09
- Developed a rapport with regulars and helped to increase the growing positive reputation of the establishment as a community pub.
- Solved frequent quick mathematical challenges to ensure the business was never short of finances in customer transactions.
- Maintained a clean bar-top, helping to achieve a cohesive and structured working environment, as well as an appealing place for customers to be.
Part Time Pot washer
The Duke of Leeds
Kiveton Park, South Yorkshire
2017.06 - 2017.10
- Cleaning and drying all relevant items to an outstanding standard, contributing to a great customer experience.
- Working under pressure at peak times or during private functions where adaptation to challenges proved crucial.
- Communicating effectively with my fellow colleagues to ensure kitchen operations proceed smoothly.
- Consistently obtained a can-do attitude which helped boost team morale in times where we required a greater sense of togetherness.
Education
GCSEs - Science (4), Music (6), Geography (6), Religious Studies (6), Maths (4), English Lang/Lit (8/8)
Wales High School
Sheffield 09/2013 - 06/2018
A-Levels - English Lang/Lit (C), Geography (C), Film Studies (B)
Wales High School
Sheffield 09/2018 - 03/2020
Bachelor of Arts - Media, Culture & Communications (2:1)
Nottingham Trent University
Nottingham 09/2020 - 06/2023
Skills
- Articulate Communicator
- Cross-Functional Collaboration
- Interpersonal Relations
- Active Listener
- Creative Problem Solving
- Self-Directed Initiative
- Change Management
- Strategic Prioritisation
- Organisational Awareness
- Performance-Driven Mindset
- Client-Centric Approach
- Time-Critical Execution
- Positive Cultural Impact
Affiliations
- Japanese Koi Carp Collecting
- Video Editing
- Weight Lifting
- Playing Sports
- Attending Sports Events
- Exploring Nature
References
References available upon request.
Timeline
Director
Joule Generation Limited
2024.02 - Current
Crew member
Burger King, Woodall Service Station
2023.07 - 2024.02
Team member
Gregg's Bakery
2022.01 - 2022.11
Team member
Gregg's Bakery
2021.03 - 2021.09
Part Time Bartender
The Bluebell
2019.07 - 2019.09
Part Time Pot washer
The Duke of Leeds
2017.06 - 2017.10
GCSEs - Science (4), Music (6), Geography (6), Religious Studies (6), Maths (4), English Lang/Lit (8/8)
Wales High School
09/2013 - 06/2018
A-Levels - English Lang/Lit (C), Geography (C), Film Studies (B)
Wales High School
09/2018 - 03/2020
Bachelor of Arts - Media, Culture & Communications (2:1)
Nottingham Trent University
09/2020 - 06/2023