Archie Houlden
Alcester,Warwickshire
Summary
Dedicated student ready and excited to take on a new role within the service industry.
Dependable and enthusiastic with a willingness to learn new tasks quickly and effectively
Looking to use customer service experience in a new role.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Customer sales advisor
The Famous Little Lamp Shop
Alcester , Warwickshire
2023.02 - 2024.01
- Provided exceptional customer service by assisting customers in selecting lighting solutions that fit their needs and preferences.
- Developed a comprehensive knowledge of various lamp and lighting styles, accessories and functionalities to better educate customers and enhance their shopping experience.
- Maintained an organized and visually appealing sales floor , ensuring all products were well displayed and accessible.
- Engaged with customers through friendly conversation , ensuring a welcoming environment that would encourage repeat visits.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Accepted card, cash and cheque payments in POS register system.
Education
GCSEs -
Alcester Academy
Alcester 2019.09 - 2024.06
Skills
- Excellent interpersonal and communication skills
- Strong customer service orientation
- Ability to work collaboratively in a team environment
- Attention to detail with a knack for visual merchandising
- Proficient in handling cash registers and processing card transactions
- Upselling techniques
- Inventory and stock management
- In-store housekeeping
- Punctual and reliable
Affiliations
- Mixed Martial Arts
- Gym
- Languages
Timeline
Customer sales advisor
The Famous Little Lamp Shop
2023.02 - 2024.01
GCSEs -
Alcester Academy
2019.09 - 2024.06
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