Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Archie Houlden

Alcester,Warwickshire

Summary

Dedicated student ready and excited to take on a new role within the service industry.

Dependable and enthusiastic with a willingness to learn new tasks quickly and effectively

Looking to use customer service experience in a new role.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Customer sales advisor

The Famous Little Lamp Shop
Alcester, Warwickshire
02.2023 - 01.2024
  • Provided exceptional customer service by assisting customers in selecting lighting solutions that fit their needs and preferences.
  • Developed a comprehensive knowledge of various lamp and lighting styles, accessories and functionalities to better educate customers and enhance their shopping experience.
  • Maintained an organized and visually appealing sales floor , ensuring all products were well displayed and accessible.
  • Engaged with customers through friendly conversation , ensuring a welcoming environment that would encourage repeat visits.
  • Collaborated with team members to achieve sales goals and improve overall store performance.
  • Accepted card, cash and cheque payments in POS register system.

Education

GCSEs -

Alcester Academy
Alcester
09.2019 - 06.2024

Skills

  • Excellent interpersonal and communication skills
  • Strong customer service orientation
  • Ability to work collaboratively in a team environment
  • Attention to detail with a knack for visual merchandising
  • Proficient in handling cash registers and processing card transactions
  • Upselling techniques
  • Inventory and stock management
  • In-store housekeeping
  • Punctual and reliable

Affiliations

  • Mixed Martial Arts
  • Gym
  • Languages

Timeline

Customer sales advisor

The Famous Little Lamp Shop
02.2023 - 01.2024

GCSEs -

Alcester Academy
09.2019 - 06.2024

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Archie Houlden