Motivated individual with a focus on delivering exceptional customer experiences. Strong communication skills and a commitment to maintaining high standards of service. Eager to utilise attention to detail in a role that fosters career growth and development.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Commercial painter and decorator
Protec Painting Ltd
Birmingham, West Midlands
2022.05 - Current
Inspected completed work carefully ensuring it met client's specifications and quality standards.
Conducted minor repairs on surfaces before painting commenced.
Worked as part of a team during large scale decorating tasks, improving efficiency and speed of completion.
Followed all required health and safety regulations whilst working at height on ladders or scaffolding.
First Aid trained
Responded quickly to maintenance and repair requests for enhanced customer service.
Exceeded customer expectations by delivering high-quality results within budget and timeframe targets.
Built rapport with clients to encourage referrals.
Food and beverage assistant
Belfry
Wishaw, Warwickshire
2020.03 - 2022.05
Managed table arrangement for maximising dining capacity during busy periods.
Followed strict alcohol serving laws maintaining legal compliance.
Demonstrated exceptional customer service by promptly attending to customers needs.
Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Warmly greeted customers upon arrival, minimising wait times to improve restaurant experiences.
Maintained thorough food, drink and menu knowledge, providing expert assistance with customer selections.
Actively listened to guests and understood when managing complex food service complaints.