ARCHANA SASI
London,United kingdom
Summary
Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about cooking and advance professionally. Experience hot chef Team Member bringing 7 month of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments. Energetic worker dedicated to creating fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work history
Team member
Coco di Mama
London, united kingdom
2023.06 - Current
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Collaborated and offered support with extra tasks to meet team goals.
- Prepared and packaged orders with precise presentation skills.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Completed opening and closing checklists to create welcoming store environment.
- Helped to prepare and plate food orders for quick service.
- Advised customers on menu items, providing recommendations and addressing allergy concerns.
- Applied exceptional memory and multi-tasking skills to maintain optimal productivity.
- Delivered reliable customer service with attention to detail even under high pressure.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Upsold extras to help increase daily revenue intakes.
Assistant manager
Hotel bagavath garden
chegannur, kerala
2018.07 - 2022.10
- Enforced company policies and guidelines for all employees.
- Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Built customer relationships with consultative sales approach.
- Trained staff on best practices to achieve optimal productivity.
- Assisted in preparation of meals to exact recipes.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Received and unloaded new inventory for storage in stores.
- Operated cash point as required, handling and recording payments.
- Helped chefs with requisitioning stock within budget requirements.
Education
Master of Business Administration - MSC GLOBAL BUSSINESS MANAGEMENT
University of Roehampton
Roehampton 2023.01 - 2024.04
Bachelor of Business Administration - BBA
ANNAMALAI UNIVERSITY
TAMILNADU 2015.07 - 2018.05
Diploma of Higher Education - DIPLOMA
DRAUGHTSMAN CIVIL
KERALA 2010.07 - 2012.06
Skills
- Cash handling
- Product knowledge
- Closing procedures
- Restaurant equipment maintenance
- Food preparation
- Chef support
- Quality Control
- Waste management
- Fridge and freezer maintenance
- Kitchen equipment operation
- Kitchen staff coordination
- Head Cook deputising
- Food preparation techniques
- Food preparation mastery
- Care home food production
- Food Hygiene
- Care staff collaboration
Timeline
Team member
Coco di Mama
2023.06 - Current
Master of Business Administration - MSC GLOBAL BUSSINESS MANAGEMENT
University of Roehampton
2023.01 - 2024.04
Assistant manager
Hotel bagavath garden
2018.07 - 2022.10
Bachelor of Business Administration - BBA
ANNAMALAI UNIVERSITY
2015.07 - 2018.05
Diploma of Higher Education - DIPLOMA
DRAUGHTSMAN CIVIL
2010.07 - 2012.06