Summary
Overview
Work history
Education
Skills
Languages
Certification
Accomplishments
Voluntary work
Timeline
Generic
Archana Gupta

Archana Gupta

Edinburgh,United Kingdom

Summary

I am a dedicated banking professional with 2.3 years of experience and a strong background in finance. My passion for delivering exceptional customer service, coupled with a deep understanding of financial products, has been the foundation of my career. I excel in building strong customer relationships, addressing their needs, and providing tailored financial advice. My attention to detail, effective communication skills, and proficiency in banking systems make me a valuable asset. I am eager to leverage my expertise in a dynamic and collaborative environment, contributing to customer satisfaction and driving business growth.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Associate

The Federal Bank Ltd
05.2021 - 07.2023

1. Credit Analysis: Conducted in-depth credit analysis to assess the creditworthiness of loan applicants, including individuals and businesses.
2. Risk Assessment: Evaluated and identified potential risks associated with loan applications, ensuring compliance with regulatory and bank policies.
3. Financial Statement Analysis: Reviewed financial statements, tax returns, and other relevant documents to determine the applicant's financial health and repayment capacity.
4. Due Diligence: Conducted due diligence on loan applicants, verifying the accuracy of information provided and assessing collateral if applicable.
5.Credit Scoring: Utilized credit scoring models to evaluate loan applications and recommend appropriate loan structures and terms.
6. Documentation: Prepared and reviewed loan documentation, ensuring all necessary legal and regulatory requirements were met.
7. Client Communication: Provided excellent customer service by effectively communicating with loan applicants, offering guidance, and information, and addressing inquiries throughout the application process.
8. Customer Relationship Management: Nurtured positive relationships with customers, serving as a point of contact and ensuring a high level of customer satisfaction.
9. Regulatory Compliance: Maintained a strong understanding of industry regulations and ensured that all loan applications adhered to legal requirements and bank policies.
10. Team Collaboration: Collaborated with colleagues, including Relationship Managers and Underwriters, to streamline loan approval processes and improve efficiency.

Education

Msc International Banking and Finance - Finance

Heriot-Watt University
09.2023 -

Bachelor of Business Administration - Finance

Ravenshaw University
India
08.2017 - 04.2020

Skills

  • Customer service orientation
  • Cash handling
  • Product knowledge
  • New staff training
  • Communications
  • Customer service
  • Teamwork and collaboration
  • Social media knowledge
  • Business administration
  • Customer relations
  • Investment solutions
  • Portfolio management
  • Financial analysis
  • Financial risk assessment
  • Investment planning
  • Financial planning
  • Mutual funds and liabilities
  • Retirement needs
  • Mutual funds
  • Savings accounts
  • Stock market understanding
  • Investment advice
  • Insurance decisions
  • Bilingual in [language]

Languages

English
Fluent
Hindi
Native

Certification

IC38- Certificate Exam of Corporate Agents (SP Composite

Accomplishments

    Received the prestigious award for "Maximum Fee Income Generator" two times during my tenure at The Federal Bank Ltd.

Voluntary work

 Volunteered with BHUMI, an NGO dedicated to underprivileged children and women, from 2017 to 2021. 

Timeline

Msc International Banking and Finance - Finance

Heriot-Watt University
09.2023 -

Associate

The Federal Bank Ltd
05.2021 - 07.2023

Bachelor of Business Administration - Finance

Ravenshaw University
08.2017 - 04.2020
Archana Gupta