archana gubbala
Summary
Detail-oriented professional with expertise in data analysis and team management, complemented by strong skills in Excel and excellent communication. Demonstrates exceptional organizational abilities and flexibility, ensuring effective customer service and impactful visual merchandising. Committed to enhancing product presentation and driving team success, with a focus on achieving strategic career goals in a dynamic environment.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work history
team member
CO-OP
01.2024 - 07.2025
- Provided excellent customer service, working flexibly full-time or part-time to meet customer needs from opening to closing.
- Built strong connections with local customers and resolved issues efficiently.
- Promoted Co-op membership and local initiatives while ensuring products were well-presented.
- Contributed to a positive shopping experience and community engagement.
CUSTOMER SERVICE MEMBER & CASHIER
THE PRIMARK
01.2023 - 01.2024
- Provided exceptional customer service, assisting with purchases, returns, and product advice.
- Maintained an organized, visually appealing shop floor and stockroom, ensuring products were correctly priced and well-displayed.
- Delivered fast, efficient service at tills, handling queries and processing transactions.
Owner & Manager
MOOON LIGHT BEAUTY
01.2018 - 01.2020
- Directed operations, managing finances, and optimizing budgets to achieve profitability.
- Utilized Power BI software to analyze sales data, forecast trends, and streamline decision-making processes.
- Demonstrated strong team management skills, leading and motivating staff to achieve financial and operational objectives.
- Boosted customer satisfaction with consistent quality control measures.
Education
MSC - BIG DATA AND DATA SCIENCE
NORTHUMBRIA UNIVERSITY
01.2023 - 01.2024
Skills
- Data Analysis
- Excel
- Excellent communication
- Organized
- Team Management
- Customer service
- Visual merchandising
- Product presentation
- Flexibility
REFERENCES
Available upon Request
Timeline
team member
CO-OP
01.2024 - 07.2025
CUSTOMER SERVICE MEMBER & CASHIER
THE PRIMARK
01.2023 - 01.2024
MSC - BIG DATA AND DATA SCIENCE
NORTHUMBRIA UNIVERSITY
01.2023 - 01.2024
Owner & Manager
MOOON LIGHT BEAUTY
01.2018 - 01.2020
Similar Profiles
Austin SargoodAustin Sargood
Customer assistant at Co-opCustomer assistant at Co-op
Harrycen Eric AkotiaHarrycen Eric Akotia
Picker and packer at Co-opPicker and packer at Co-op
Emily SmithEmily Smith
Customer Assistant at Co-opCustomer Assistant at Co-op
Phoebe Baxter-GrahamPhoebe Baxter-Graham
Junior Buyer - Spirits at Co-opJunior Buyer - Spirits at Co-op
Keith J. Hemelt, Jr.Keith J. Hemelt, Jr.
Training Supervisor, Fire Team Member, Rescue Team Member at STOLTHAVEN NEW ORLEANSTraining Supervisor, Fire Team Member, Rescue Team Member at STOLTHAVEN NEW ORLEANS