Arbind Yadav

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Kept clients engaged in social networks and communities for personal health and growth.
• Promoted community integration by providing extensive physical, emotional and social support.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Supported clients with their personal hygiene cleanliness and flat tidy.
• Helped clients with administering of medicine, ordering and collecting of medicine from pharmacy
• Supported for shopping, personal care plan, Risk assessment

Assisted clients to avoid self-harm and injuries within their community and residence.

Enhanced physical, emotional, and social well-being through motivation.

Administered medication efficiently.

Facilitated client participation in social activities including gym sessions, yoga classes, library visits, and museum tours.

Visited various GPs and hospitals for client appointments.

• Boosted customer satisfaction and service delivery to strengthen customer loyalty.
• Identified and addressed customer complaints to promote satisfaction and loyalty.
• Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
• Coordinated team members with focus on productivity, efficiency and enhancing customer experience.

• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Fielded customer questions to share information about products, availability, and pricing.
• Established rapport with customers using active listening and interpersonal skills.