Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Expertise
Accomplishments
Timeline
Generic
Aravindhan Velusamy

Aravindhan Velusamy

Stoke-on-Trent

Summary

With over 11 years of experience in Technical Writing and various industries such as healthcare/clinical, mass spectrometry, software, and earth-moving equipment, I excel at creating compelling user documentation. I am proficient in the Document Development Life Cycle (DDLC), the Software Development Life Cycle (SDLC), and Agile Methodologies (Scrum and Kanban). Additionally, I possess strong UI/UX design knowledge, enabling me to review UI strings to produce high-quality documents. I am skilled in leveraging AI technologies to enhance productivity and drive innovative solutions.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Senior Content Developer

Waters Corporation
Wilmslow
2019.04 - Current
  • Performed comprehensive research and analysis of product features by engaging with subject matter experts (SMEs) and attending product demonstrations, leading to a 30% reduction in documentation errors
  • Developed about 50 clinical user guides, such as Online Help, Installation Guides, Configuration Guides, Migration Guides, and Release Notes, ensuring 100% adherence to the Chicago and Waters Corporation Style Guide
  • Created content plans using Confluence, identifying stakeholders and managing delivery and localization schedules
  • Developed 10+ video tutorials with voice synchronization, increasing user engagement by 35%
  • Migrated 10+ source Word documents to XML topics using the Stilo tool, streamlining the documentation process
  • Collaborated with content strategists to produce high-quality user documentation by reusing content and optimizing it for better SEO performance
  • Facilitated review meetings for clinical software documents with regulatory affairs, legal, quality assurance, and development teams to maintain 98% of the quality of user guides
  • Incorporated EMERGO feedback for submission and FDA comments quickly into user guides to get FDA approval
  • Suggested crucial user experience improvements to enhance UI consistency and document quality, resulting in a 20% boost in user satisfaction scores
  • Mentored four junior writers to ensure timely project completion and navigate setbacks effectively
  • Designed app features during UX internship using Figma, integrating content strategy and visual design expertise
  • Achievement – Recently, I won the logo design competition for Waters' 10th-anniversary celebration
  • Validate documentation against the user interface (UI).

Technical Writer and Localization Project Coordinator

Philips
Pune
2017.07 - 2018.09
  • Developed comprehensive operator manuals and software user guides for Philips medical devices, adhering to MSTP and Chicago style guides
  • Collaborated with cross-functional teams to develop summative validation documents and SOPs
  • Designed posters, flyers, and leaflets using Adobe InDesign CC
  • Worked with the UX design team to create engaging UI graphics
  • Managed translation of more than 20+ user manuals using SDL tools and published deliverables on digital platforms.

Technical Writer

Weir Minerals India
Bengaluru
2015.09 - 2017.03
  • Authored installation, operation, and maintenance manuals for products such as pumps, valves, and other mining equipment by following the ASD-STE100
  • Gathered information from SMEs, developers, design teams, service engineers, and marketing teams to become familiar with product technologies and production methods
  • Performed the peer review, language review, and publishing of the final user guide.

Technical Writer and Illustrator

JCB India Ltd
Pune
2014.08 - 2015.09

Analyst

HCL Technologies
Bengaluru
2012.10 - 2014.08

Education

Bachelor of Engineering - Mechanical Engineering

KSR College of Engineering
Tamilnadu, India
2008.08 - 2012.05

Skills

  • Possess robust research, writing, and editing skills to produce clear and concise content
  • Strong work ethic with exceptional communication and interpersonal skills
  • Quickly understand complex technical concepts and effectively communicate them to diverse audiences
  • Work parallelly with software development teams in an Agile environment, ensuring seamless integration and timely project delivery
  • Excel in time management and organizational skills, efficiently prioritizing tasks and meeting deadlines
  • Proficient in collaborating effectively in both team and individual environments
  • Capable of exploring and mastering new leading technologies

Certification

  • Certified in the API documentation with JSON and XML, 09/2022
  • Diploma in Technical Communication, 03/2015 - 05/2015

Languages

English
Proficient (C2)
Tamil
Native

References

References available upon request.

Expertise

  • Documentation Specialties: Content Plans, Online Help, User Guides/Manuals, Installation Checklists, Installation/Upgrade Guides, Configuration Guides, Migration Guides, Release Notes, Training Materials, Knowledge Base Articles, and Videos.
  • Documentation Tools & Software:
  • Authoring: Markdown using Notepad++, GitBook, XMetal Author, MadCap Flare, Adobe FrameMaker, Acrobat, InDesign, and Confluence.
  • Image & Illustration: Adobe Photoshop, Illustrator, and Snagit.
  • Video: Adobe Premiere Pro and Camtasia.
  • Editing & Proofreading: AI Copilot and Grammarly.
  • Publication & Maintenance: Confluence, Jira, Content Management System RWS Tridion Doc, MS Visual Studio, and Adobe Experience Manager (AEM).
  • Version Control & Collaboration: Git and GitHub.
  • MS Office Suite: Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive, Publisher, and SharePoint.

Accomplishments

  • Recognized by the business head for making a Significant Impact on Clinical Business with the first software product developed by the clinical business unit.
  • Appreciated by my manager for Urgency, which involved writing deliverables, creating a migration strategy, developing and enhancing content plans, and implementing an uploading strategy on a tight deadline.
  • Awarded for Focus, which helped deliver a massive project. Words from my manager "We could not have released the system or obtained regulatory approval from Emergo without your hard work and focused effort during the project."
  • Awarded for going above and beyond by the software development manager for initiating a collaboration between the content development and software teams to work parallelly with every sprint.
  • Presented for my creativity on designing a logo for Waters 10 year anniversary celebration.

Timeline

Senior Content Developer

Waters Corporation
2019.04 - Current

Technical Writer and Localization Project Coordinator

Philips
2017.07 - 2018.09

Technical Writer

Weir Minerals India
2015.09 - 2017.03

Technical Writer and Illustrator

JCB India Ltd
2014.08 - 2015.09

Analyst

HCL Technologies
2012.10 - 2014.08

Bachelor of Engineering - Mechanical Engineering

KSR College of Engineering
2008.08 - 2012.05
  • Certified in the API documentation with JSON and XML, 09/2022
  • Diploma in Technical Communication, 03/2015 - 05/2015
Aravindhan Velusamy