Aravind Elango

DevOps Engineer

Technologies: UNIX (RHEL, HP-UX, SuSe, AIX), Azure DevOps (ADO Pipeline), Azure Cloud, AKS, GCP Cloud, AAP/AWX, Bash, Ansible, Python, Terraform, HTML, XML, Grafana (Prometheus & ELK), PromQL, GitHub, Jira Dashboard, Agentic AI

Business-as-Usual (BAU) Operations:

• Managed ticket resolution for general operations across Azure and GCP cloud
• Conducted scheduled and ad-hoc meetings based on project requirements
• Oversaw shift management during critical business operations
• Led cloud infrastructure provisioning (Azure & GCP) and on-prem deployments
• Coordinated system patching schedules to maintain high availability

Azure Cloud Management:

• Handled CPU, memory, and disk provisioning for optimal resource utilization
• Created and managed resource groups (RG) and resources on Azure
• Utilized AKS clusters for accessing pod images in operational implementations
• Led migration activities from on-premises and other cloud environments
• Executed build/unbuild activities via Azure portal

Automation & DevOps:

• Developed scripts for operational automation and efficiency improvements
• Integrated Azure DevOps Build Agents using Personal Access Tokens (PAT)
• Configured ADO pipelines for Build and Release artifacts
• Provided DevOps support by analyzing workflows in Camunda and Postman (Fast API)
• Implemented end-to-end automation to reduce ticket volume proactively
• Set up machine credentials and inventory access within AAP/AWX Tower
• Integrated CyberArk and ServiceNow (SNOW) tools for seamless automation workflows
• Developed and deployed scripts in production environments via AAP/AWX
• Managed Git repositories and scheduled automation tasks through AAP/AWX
• Led the Operational Automation Team, overseeing a team of five engineers
• Worked on Grafana dashboards utilizing PromQL queries for visualization
• Coordinated with ELK team to integrate logs into Kibana dashboards

Application Packaging & Deployment:

• Assisted client application packaging, ensuring proper bundling with binary files
• Configured E2E automation workflows for seamless package deployment
• Maintained AAP Tower configurations, including project syncs, template creation, and job testing
• Produced process documentation and proposed improvements
• Received client recognition for delivering high-value automation solutions

Agentic AI Support:

• Assisted AIOps development team in pod deployments and infrastructure setup
• Managed Azure Cloud provisioning and access control for AI operations
• Facilitated tools integration, including Prometheus and ELK, for AI Ops proof-of-concept (POC)
• Provided technical assistance on AI automation requirements

(Formerly IBM India Pvt. Ltd.)

Cloud UNIX Engineer

Technologies: Linux (RHEL, SuSe, CentOS, Fedora, Ubuntu, AIX), VMware, Azure, Oracle, ITM/Tivoli, Bash, Python, HTML, XML, Ansible

Key Responsibilities:

• Managed UNIX server operations, scheduling, and workflow automation using OPC and JCL modules
• Handled incident resolution, service requests, and change management on a daily basis
• Generated and submitted workload progress reports for individual and team performance tracking
• Assigned tickets and workload based on team resource availability
• Administered and maintained UNIX-flavored servers as part of system administration duties
• Supported patching activities, including manual and automated (BigFix) deployments
• Managed server provisioning, including build, unbuild, and decommission tasks (manual & Azure DevOps automation)
• Utilized Azure Kanban dashboards for team scheduling and operational tracking
• Led cloud migration initiatives across Azure and on-prem environments
• Developed automation scripts for operational tasks and process enhancements
• Configured and maintained AAP/AWX Tower elements such as projects, inventory, credentials, and templates
• Monitored and optimized server performance metrics and service health
• Managed Azure DevOps pipeline configurations, agent setups, and repository synchronization
• Supported the interview process for resource hiring based on project and drive requirements
• Led short-term internal projects, including end-to-end execution
• Oversaw organizational activities and workflow management

Full-Stack Developer Support

Technologies: MVC, Spring, J2EE, JQuery, JDBMS, OPC, JCL, Python, HTML, XML

Key Responsibilities:

• Provided development support for the SSO software module
• Coordinated with client physicians to update medical transcription codes in the database
• Managed database format updates and integrated them into relevant website modules
• Identified and resolved critical production issues during key business operations
• Delivered ad hoc support for website module-related issues impacting business workflows
• Assisted the testing team in environment setup and developer collaboration
• Generated and submitted weekly progress reports on development activities
• Attended scheduled meetings and ad-hoc calls for project updates
• Maintained and updated documentation on developed modules and deliverables
• Oversaw organizational activities related to software development