Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARANYA RAJENDRAKUMAR

Edinburgh,EDH

Summary

A highly motivated and personable individual with proven experience in the hospitality sector, seeking to transition my customer service expertise into a corporate receptionist role. My experience at Tenhill Place Hotel has equipped me with strong communication, organisational, and interpersonal skills, essential for providing a welcoming and efficient front-of-house experience. I am eager to apply my passion for customer service and contribute to a dynamic and engaging environment, with a focus on building strong relationships and enhancing the overall visitor experience. I am particularly drawn to this opportunity because of the emphasis on community engagement and event organisation, areas where I am keen to develop my skills. Energetic Banquet Server with knack for creating seamless dining experiences. Excel in managing large events, ensuring guest satisfaction, and coordinating with kitchen staff for timely service. Known for strong teamwork and communication skills, contributing to smooth operations and positive guest feedback.

Overview

2
2
years of professional experience
3
3
years of post-secondary education

Work History

Banquet server

Tenhill place hotel
EDINBURGH
04.2023 - Current
  • Provided exceptional customer service to guests during banquets and events, ensuring a high level of satisfaction.
  • Assisted with event setup and breakdown, demonstrating strong organisational and time-management skills.
  • Collaborated with team members to deliver seamless event experiences, showcasing teamwork and communication abilities.
  • Handled guest inquiries and requests in a professional and courteous manner, resolving any issues promptly and effectively.
  • Maintained a professional and presentable appearance, adhering to high standards of customer service.

Education

Master of Science - Construction Project Management

Edinburgh Napier University
Edinburgh
01.2023 - 10.2025

Skills

  • Customer Service: Proven ability to provide exceptional customer service and build rapport with a diverse range of individuals
  • Communication: Excellent verbal and written communication skills, with the ability to interact confidently and professionally with visitors, tenants, and colleagues
  • Organisation: Strong organisational and time-management skills, with experience in managing tasks efficiently and prioritising effectively
  • Teamwork: Ability to work collaboratively as part of a team, contributing to a positive and productive work environment
  • IT Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Problem-solving: Ability to handle inquiries, resolve issues, and escalate matters appropriately
  • Event Support: Experience assisting with event setup and execution
  • Cash Handling
  • Telephone Skills: Experience of answering calls and taking messages

Timeline

Banquet server

Tenhill place hotel
04.2023 - Current

Master of Science - Construction Project Management

Edinburgh Napier University
01.2023 - 10.2025
ARANYA RAJENDRAKUMAR