Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Aqsa Muneer

Summary

A dedicated student with sufficient experience in the customer service sector. With expertise in returns processing, till management, effective multitasking, product display and food preparation. Demonstrates exceptional customer service skills and a strong understanding of health and safety regulations. Proficient in kitchen cleaning and maintenance, with a focus on food safety mindfulness. Completed first aid training, ensuring preparedness for emergency situations.

Overview

1
1
year of professional experience

Work history

Retail volunteer

Barnardo's
Brierley hill, West midlands
12.2024 - Current
  • Participated in team meetings contributing unique and valuable insights and suggestions for improvement.
  • Collaborated with staff for successful promotional events e.g. creating raffles and holiday bundles.
  • Processed cash transactions, ensuring accurate handling of payment in a time efficient manner.
  • Maintained stock levels on shelves for smoother operations.
  • Ensured safety protocols whilst dealing with hazardous materials in the storeroom e.g. heavy boxes.
  • Quality assuring new donated stock before stocking them on shelves

Food service worker

Balds lane fish bar
Lye, Dudley
01.2024 - 12.2024
  • Ensured timely preparation of dishes to maintain smooth operations.
  • Managed stock levels proactively, reducing waste and optimising efficiency.
  • Handled cash transactions, ensuring accurate billing.
  • Performed cleaning tasks, maintaining a tidy working environment.
  • Adhered to health regulations while preparing meals to ensure food hygiene and safety were maintained.
  • Collaborated with team members to deliver excellent service.

Education

GCSEs - English, Maths, Sciences, Geography, Psychology and Child development

Pedmore High School
Stourbridge, Dudley
09.2019 - 08.2024

A-Levels - Biology, Chemistry, Geography

Windsor Sixth Form
Halesowen, Dudley
09.2024 -

Skills

  • Returns and exchanges processing
  • Effective multitasking
  • Product display creation
  • Helpful customer service
  • Health regulation knowledge
  • Kitchen cleaning and maintenance
  • Food safety mindfulness
  • Taken a first aid training session

Languages

Punjabi
Intermediate
Urdu
Intermediate
Arabic
Elementary

Timeline

Retail volunteer

Barnardo's
12.2024 - Current

A-Levels - Biology, Chemistry, Geography

Windsor Sixth Form
09.2024 -

Food service worker

Balds lane fish bar
01.2024 - 12.2024

GCSEs - English, Maths, Sciences, Geography, Psychology and Child development

Pedmore High School
09.2019 - 08.2024

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Aqsa Muneer