Summary
Overview
Work history
Education
Skills
Personal Information
References
Timeline
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Aqsa Imran

Wolverhampton,West Midlands

Summary

A dedicated and adaptable professional with a strong commitment to problem-solving and teamwork, honed through years of involvement in community service projects. Demonstrates exceptional customer service excellence and the ability to thrive under pressure, ensuring tasks are completed regardless of difficulty. Known for reliability and a strong work ethic, consistently delivering high-quality results in fast-changing environments.

Organised student seeking flexible administrative position. Applies education and personal talents to learn new tasks in detail and follow complex instructions accurately. Ready to take on new challenges and support team.

Overview

2
2
years of professional experience
2025
2025
years of post-secondary education

Work history

kitchen staff (part-time)

the new munch hub
10.2024 - 04.2025
  • Supported food preparation and operated in busy fast-food environment.
  • Maintained strict hygiene and cleanliness standards, ensuring compliance with food safety regulations, ensuring 100% compliance with food safety regulations during inspections.
  • Assisted with stock replenishment and contributed to efficient kitchen operations under pressure.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Completed customer orders with speed and accuracy.

Administrator

RI auto ltd
01.2023 - 12.2023
  • Managed customer calls and scheduled appointments for vehicle viewings and purchases.
  • Organised and maintained both physical and digital documentation, Typically sorted 3-5 documents daily.
  • Delivered high-quality customer service by addressing client enquiries, ensuring satisfaction.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.

Education

Sociology, English Language, ICT Btec

Dudley College of Technology
Dudley

GCSE - English literature, English language, maths, science (double), engineering (l2m), business studies (l2d), French, history

Moreton School
Wolverhampton
07.2024

Skills

  • Problem Solving – Desire to help others, so hence do not easily shy away from difficult scenarios that consist of being under pressure Look forward to completing tasks regardless of their difficulty

    Teamwork – Being part of Cub Scouts from the ages of 8 to 14 has contributed to developing teamwork skills In Cub Scouts, often work together with others on various camping trips and community service projects This skill enhances the ability to work effectively with others

    Adaptability – Able to adapt performance in fast-changing environments as well as use of language and words to cater to the needs of customers or colleagues

    Commitment & Reliability – Skill of being committed highlights dedication, reliability, and strong work ethic, setting apart as a valuable candidate to potential employers

    Customer Service Excellence – Focus on providing quality service and maintaining a helpful, approachable attitude to support customer satisfaction

Personal Information

Hobbies: Awarded a Maths Achievement Award in recognition of my consistent effort and strong performance in the subject., Acknowledged by teachers for demonstrating a strong work ethic and effective leadership when working on group projects., Successfully completed a food hygiene awareness training course during my part-time role at The New Munch Hub., Enjoy maintaining an active lifestyle, regularly going to the gym, and participating in sports, particularly basketball and swimming.

References

  • Sam, Manager for The New Munch Hub, +44 7852 889942, Shamila123@hotmail.co.uk
  • Raja Javed, Owner/Manager for RI Auto Ltd, +44 7900 591177, rijaved@outlook.com

Timeline

kitchen staff (part-time)

the new munch hub
10.2024 - 04.2025

Administrator

RI auto ltd
01.2023 - 12.2023

Sociology, English Language, ICT Btec

Dudley College of Technology

GCSE - English literature, English language, maths, science (double), engineering (l2m), business studies (l2d), French, history

Moreton School

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Aqsa Imran