Aqsa Ahmed
Summary
Adaptable and highly organised professional with experience in governance support, administration, and IT systems management. Bringing a strong background in special education, I am skilled at handling sensitive information, supporting individuals with complex needs, and staying calm under pressure. Technically proficient with MIS platforms, digital tools, and data-protection practices, I deliver accurate, audit-ready documentation and streamline administrative processes. With clear communication, attention to detail, and a proactive approach, I am committed to strengthening CARE ADHD’s governance processes and supporting effective senior-level coordination as the organisation grows.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Digital Safety & Technology Development Assistant
Bower Grove School
Kent
11.2024 - Current
- Support development and improvement of school technology systems and digital learning tools.
- To drive ongoing development of MIS tool (Arbor), ensuring it is used effectively to support strategic planning, streamline school operations, and enhance communication for pupils, parents, and staff.
- Ensure all updates to safeguarding guidance in Keeping Children Safe in Education (KCSIE) 2025 are implemented in a timely and compliant manner.
- Identify and escalate safeguarding concerns and work closely with DSLs and contribute to support plans.
- Maintain strong cybersecurity protections across all school systems and ensure staff (and pupils) follow best practices to reduce cyber-risk.
- Continue consultation and monitoring with Smoothwall Cloud Scan to support online safety and content filtering.
- Assist senior staff with cybersecurity audits and risk assessments to identify vulnerabilities across school systems.
- Assist with managing user accounts, permissions, and password resets in line with school safeguarding policies.
- Deliver CPD sessions and drop-in support to ensure all staff successfully migrated to Windows 11, understand online safety, and use new technology effectively.
- Maintain IT documentation, including asset registers, user guides, and support records, to ensure accurate tracking and effective management of IT resources.
- Organise and maintain comprehensive student data in spreadsheets to ensure reliability and seamless sharing of information across school departments.
- Assist users with hardware and software issues, delivering timely solutions and maintaining efficient ICT operations.
- Offer calm and focused conflict-resolution, defusing problematic behaviour with compassion and emotional intelligence.
Assistant Company Secretary
G.M Sons Pvt Ltd
Karachi, Pakistan
01.2020 - 08.2024
- Communicated effectively across all levels of organisation, fostering positive relationships internally and externally.
- Conducted detailed research into legal and financial matters as required.
- Responded promptly to correspondence from shareholders resulting in increased trust.
- Ensured compliance with statutory and regulatory requirements by maintaining accurate records.
Volunteer Department Coordinator
British Heart Foundation
London
06.2015 - 09.2015
- Liaised with customers to determine needs, provide recommendations and upsell services.
- Kept sufficient inventory supply and stock on shelves and in storerooms.
- Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
- Addressed and resolved complex customer complaints to restore satisfaction and support customer loyalty.
- Monitored health and safety measures for guaranteed compliance.
Education
A-Levels - Science
Lecole for Advance Studies
Karachi BSc Biomedical Sciences
King’s College London
London 04.2001 -
Skills
- Continuous learning and adaptability to new technologies
- Ability to prioritise tasks and work under pressure
- Strong work ethic, professionalism, and commitment to confidentiality
- Proficient in cloud, collaboration tools and educational software
- Problem-solving and analytical thinking
- Accurate record-keeping, reporting, and data management
- Thrive in fast-paced environment
Certification
University of London- Diploma in Law
Team Teach- Positive Behaviour Training
Autism Education Trust- Making sense of Autism
Education Partnership NorthEast- Understanding Children and Young People’s Mental Health
Google- Data Analytics Certificate
Additional Information
- ADHD, ASC and Foetal Alcohol Syndrome Training
- Radicalisation Training
- Safeguarding Training
- First Aid Training
References
References available upon request.
Timeline
Digital Safety & Technology Development Assistant
Bower Grove School
11.2024 - Current
Assistant Company Secretary
G.M Sons Pvt Ltd
01.2020 - 08.2024
Volunteer Department Coordinator
British Heart Foundation
06.2015 - 09.2015
BSc Biomedical Sciences
King’s College London
04.2001 -
A-Levels - Science
Lecole for Advance Studies