Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Checked personnel for proper uniforms and safety equipment.
Followed company regulations and rules to promote safe environment for travelers and employees.
Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
Cleaned and serviced aircraft cabin, galleys and lavatories.
Checked whether personnel completed required duties and responsibilities during respective shifts.
Enforced lost and found procedures for any items inadvertently left behind by travelers.
Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.
Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
Oversaw maintenance of all required equipment and sent it out for required services.
Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
Resolved passenger conflicts and medical emergencies during flights.
Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Ensured safety and comfort of customers onboard aircraft.
Answered passenger questions and provided solutions to issues arising during flights.
Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Relayed updates and information to passengers after confirming key details with pilot.
Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Cabin Crew Member
Supervisor In Flight Attendant
Muscat
12.2016 - Current
Resolved passenger conflicts and medical emergencies during flights.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Answered passenger questions and provided solutions to issues arising during flights.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Ensured safety and comfort of customers onboard aircraft.
Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
Relayed updates and information to passengers after confirming key details with pilot.
Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Followed company regulations and rules to promote safe environment for travelers and employees.
Oversaw maintenance of all required equipment and sent it out for required services.
Reviewed, handled, assembled and removed passenger cabin furnishings to check cleaning quality.
Checked personnel for proper uniforms and safety equipment.
Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
Cleaned and serviced aircraft cabin, galleys and lavatories.
Enforced lost and found procedures for any items inadvertently left behind by travelers.
Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
Checked whether personnel completed required duties and responsibilities during respective shifts.
Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
Cabin Services Director
Omanair
Muscat
01.2020 - Current
Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
Created and enforced detailed organization processes to increase quality and service standards.
Integrated warehouse operations with existing and new business processes.
Promoted brand at industry events and through ongoing networking efforts.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Conducted research to address shipping errors and packaging mistakes.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Developed and maintained knowledgeable and productive team of employees.
Organized records of vehicles, schedules and completed orders.
Tracked production and quality control systems to proactively identify deficiencies.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Reviewed and negotiated contracts with carriers to optimize shipping costs.
Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Reviewed established business practices and improved processes to reduce expenses.
Coordinated driver dispatch to accomplish daily delivery requirements.
Collaborated with manufacturing and supply chain management.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Prospected for leads to build pipeline and convert to sales opportunities.