Apuroop Sharan Komarashetty
London,BNE
Summary
Energetic Front Desk Receptionist with a proven track record at CHOICE HOTELS USA, adept in delivering exceptional customer service and managing guest relations with professionalism. Skilled in Java and MySQL, demonstrating adaptability and leadership, I excel in fostering positive guest experiences and streamlining front desk operations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
CHOICE HOTELS USA
Naperville, Illinois
12.2022 - 10.2024
- Company Overview: Sleepin / Comfortinn and suits, USA
- Greeted and assisted guests in a courteous and professional manner, ensuring a welcoming and positive first impression
- Managed reservations, check-ins, and check-outs efficiently
- Responded promptly to guest inquiries and resolved complaints to ensure customer satisfaction
- Maintained accurate and up-to-date records of guest accounts and transactions
- Collaborated with housekeeping and maintenance teams to ensure timely and quality service
- Provided exceptional customer service by addressing guest concerns and fulfilling special requests
- Monitored front desk operations and ensured lobby cleanliness and organization
- Trained new front desk associates on standard procedures and customer service protocols
- Processed payments, prepared invoices, and handled cash and credit transactions securely
- Sleepin / Comfortinn and suits, USA
- Performed data entry into computer systems to maintain accurate records of customer information.
- Responded to customer inquiries via phone, email, and in person.
Education
Masters -
BPP University
12.2025
Skills
- Quick & Enthusiastic learner
- Adaptability
- Good communication and interpersonal skills
- Team spirit
- Leadership skill
- Windows
- C
- Java
- MySQL
Linguisticability
- English
- Hindi
- Telugu
- spanish
Personal Information
Date of Birth: 04/18/01
Hobbies :chess player ranking 2500, badminton
Disclaimer
I hereby declare that the above-mentioned information is true in all aspects.
Corecompetenciesandstrengths
- Quick & Enthusiastic learner
- Adaptability
- Good communication and interpersonal skills
- Team spirit
- Leadership skill
Timeline
Front Desk Receptionist
CHOICE HOTELS USA
12.2022 - 10.2024
Masters -
BPP University
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