Passionate CEO and Founder with nearly two decades of experience in the social care environment. Committed to delivering excellent outcomes, driving innovation, fostering collaboration, and ensuring compliance. Demonstrated expertise in leading and scaling organizations to achieve optimal performance and positive impact. Skilled in strategic planning, resource management, and stakeholder engagement. A proven track record of implementing effective solutions, improving processes, and driving sustainable growth. A visionary leader dedicated to making a difference in the social care sector by combining business acumen with a deep understanding of the needs of individuals and communities.
Position Summary:
As a Company Director for a CQC registered care homes specialising in adults with learning disabilities, autism, and mental health issues, I assumed overall responsibility for the strategic management and successful operation of the care facility that I founded and managed since 2011. With a track record of consistently achieving good ratings from the Care Quality Commission (CQC), I was tasked with leading and directing the organisation to continue providing exceptional care services, in compliance with regulatory requirements.
Responsibilities:
1. Strategic Leadership:
- Develop and implement a clear vision and strategic direction to ensure the ongoing success and growth of the care home.
- Drive innovation and maintain high-quality standards by staying abreast of industry trends and best practices.
- Foster a positive and inclusive organisational culture that reinforces the care home's mission, objectives, and values.
2. Regulatory Compliance:
- Ensure compliance with all relevant standards, legislation, and statutory regulations set by the Care Quality Commission (CQC).
- Collaborate with the Registered Manager and other key stakeholders to establish and maintain procedures and policies that prioritise the safety, well-being, and dignity of service users.
3. Operational Management:
- Oversee the day-to-day operations of the care home, ensuring the provision of high-quality care and services to service users 24/7.
- Develop and manage budgets, ensuring financial sustainability while providing adequate resources for service user care and staff development.
- Nurture positive relationships with service users, their families, and external agencies involved in the provision of care, fostering a person-centered approach.
4. Staff Management and Development:
- Lead and motivate a dedicated team, providing guidance, support, and opportunities for professional growth.
- Recruit and select highly qualified staff members who share the care home's values and commitment to excellence.
- Facilitate regular staff training and development programs to ensure continuous improvement and compliance with evolving industry best practices.
5. Quality Assurance:
- Implement effective quality assurance systems to regularly monitor and evaluate the care provision, ensuring it meets the standards set by the CQC and internal policies.
- Conduct regular reviews, assessments, and audits to identify areas requiring improvement and take appropriate actions to drive positive change.
Qualifications and Attributes:
- In-depth knowledge of CQC regulations and strong familiarity with relevant legislation.
- Excellent leadership and managerial skills, with the ability to inspire and motivate diverse teams.
- Outstanding communication and interpersonal abilities to build effective relationships with service users, staff, families, and external stakeholders.
- Strong business acumen, including financial management, budgeting, and strategic planning skills.
- A commitment to promoting equality, diversity, and inclusion within the workplace.
- Empathy, patience, and resilience in interacting with service users and their families.
- A drive for excellence, continuous improvement, and innovation within the care home industry.
Having been born in Iran and raised in my former years in fascinating countries across the globe. As an adult I love nothing more than exploring the wide and wonderful world in which we live.