APRIL HENRY
Bristol,United Kingdom
Summary
I am someone who is a highly skilled professional with expertise in pressure management, reliability, and resilience under pressure. I demonstrate strong client empathy and quick learning abilities, coupled with adaptability and good ethical judgment. I have great initiative and decision-making skills, and adherence to health and safety compliance. I am experienced in meal preparation, food hygiene and high-volume food production so have the ability to handle multiple tasks. I am committed to maintaining the highest standards of quality and safety in all tasks undertaken.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work history
Receptionist
Webbs Cleaning LTD
Bristol
07.2023 - 11.2025
- Greeted employees, students, and guests to create welcoming environment.
- Booked training sessions and lectures to facilitate learning opportunities.
- Handled email, telephone, and face-to-face enquiries to ensure prompt responses.
- Performed basic administrative tasks, including photocopying, filing, and document preparation.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
Administration (Volunteer)
Sumos Studios
Bristol
02.2023 - 07.2023
- Compiled client information and entered details into Excel spreadsheets.
- Sent outreach emails to potential clients and coordinated discussions on commissions.
- Organised calendars, tracking meetings and project deadlines efficiently.
- Developed email templates for effective cold outreach campaigns.
Preparation Chef
Mrs Potts Chocolate House
Bath
02.2022 - 02.2023
- Prepared products for daily shop display.
- Decorated over five cakes per shift, including brownies, cookies, and cheesecakes.
- Supervised two prep chefs remotely, resolving queries and ensuring effective communication.
- Ordered stock and maintained accurate inventory records.
- Executed daily deep cleaning tasks in compliance with FSA standards.
- Followed strict recipes to maintain consistency across all dishes served.
- Handled sharp tools safely minimising risks of work-related injuries.
Baker
Cakesmiths
Bristol
04.2021 - 02.2022
- Baked up to 1,500 cinnamon, cardamom, or toffee buns daily.
- Mixed, billeted, rolled out, and shaped dough for bun production.
- Proved and baked buns in accordance with company standards.
- Performed deep cleaning of kitchen to uphold food hygiene standards.
- Achieved customer satisfaction by baking a variety of fresh goods daily.
- Followed precise measurements for each recipe, guaranteed consistency in taste and texture.
- Met strict food safety guidelines, maintained a safe working environment.
Freelance Baker
Monty's Cake Shop
Bristol
03.2020 - 12.2021
- Produced bespoke cakes, cupcakes, and sweet treats for clients via social media platforms.
- Utilised buttercream, fondant, and chocolate with various techniques.
- Fulfilled customer orders within specified deadlines.
- Initiated business during lockdown to cater to growing demand.
- Created special occasion cakes as per custom orders, added value to celebrations.
- Adapted quickly to changing demand patterns during holiday season, ensured adequate stock levels.
- Followed precise measurements for each recipe, guaranteed consistency in taste and texture.
- Upheld a high standard of hygiene for consumer's health safety in the kitchen.
Baker
Wild Yeast
Bristol
11.2020 - 04.2021
- Produced majority of bakery products, including sourdough loaves, baguettes, and cakes.
- Specialised in creating pre-made items such as sausage rolls and croissants.
- Gained extensive experience in high-volume production under time constraints.
- Demonstrated exceptional time management and organisational skills as sole baker.
- Achieved customer satisfaction by baking a variety of fresh goods daily.
- Followed precise measurements for each recipe, guaranteed consistency in taste and texture.
- Upheld a high standard of hygiene for consumer's health safety in the kitchen.
Receptionist/Administrator
Trinity Community Arts
Bristol
03.2019 - 01.2021
- Handled bookings through face-to-face, telephone, and email interactions.
- Completed data spreadsheets for accurate record-keeping.
- Designed in-house posters and event information guides to enhance visibility.
- Managed filing and ordering of office stationery and stock efficiently.
- Maintained accurate logs of visitor entries for security purposes.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
Administrator
Wells Burcombe Solicitors
London
06.2018 - 02.2019
- Facilitated client interactions through face-to-face, email, and telephone communication.
- Welcomed clients and ensured positive initial experiences.
- Recorded solicitor visits with clients to maintain accurate records.
- Executed general administrative duties, including filing and booking meetings.
- Coordinated information dissemination among staff and clients.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Streamlined office operations by implementing efficient administrative procedures.
- Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
Back Office Support Manager
Ujima Radio
Bristol
06.2015 - 07.2018
- Organised weekly staff schedules to optimise operational efficiency.
- Co-ordinated recruitment and onboarding of volunteers, ensuring seamless integration.
- Managed filing, guest greetings, communication via email, and petty cash operations.
- Handled both outbound and inbound calls for the station effectively.
- Booked studios and meeting rooms to facilitate events and meetings.
- Supervised teen volunteers, fostering a productive environment during service.
- Executed weekly announcements to keep staff informed about relevant updates.
- Coordinated multiple tasks to ensure timely project completion.
- Introduced innovative solutions for increased process efficiency.
Education
A Level - Music Production
DBS Music
Bristol 01.2014 - 07.2016
GCSE -
St Bernadette Secondary
Bristol 09.2008 - 07.2013
Bachelor of Arts - Primary Education
University West England
Bristol 11.2025 - 09.2029
Skills
- Pressure management
- Reliability and trustworthiness
- Resilience under pressure
- Client empathy
- Quick learning
- Adaptability
- Ethical judgment
- Initiative
- Clean driving record
- Decision-making
- Health and safety compliance
- Meal preparation skills
- Food hygiene certification
- High-volume food production
Affiliations
- Hiking
- Paddleboarding
- Baking
Courses and Certificates
- Time Management Training February 2020 — Present
- Fire Safety Training, Kallidus December 2023 — Present
- Manual handling, Kallidus December 2023 — Present
- Food Hygiene L2, High speed Training January 2024 — Present
- DBS - Present
- Child Safety - Present
References
References available upon request.
Timeline
Bachelor of Arts - Primary Education
University West England
11.2025 - 09.2029
Receptionist
Webbs Cleaning LTD
07.2023 - 11.2025
Administration (Volunteer)
Sumos Studios
02.2023 - 07.2023
Preparation Chef
Mrs Potts Chocolate House
02.2022 - 02.2023
Baker
Cakesmiths
04.2021 - 02.2022
Baker
Wild Yeast
11.2020 - 04.2021
Freelance Baker
Monty's Cake Shop
03.2020 - 12.2021
Receptionist/Administrator
Trinity Community Arts
03.2019 - 01.2021
Administrator
Wells Burcombe Solicitors
06.2018 - 02.2019
Back Office Support Manager
Ujima Radio
06.2015 - 07.2018
A Level - Music Production
DBS Music
01.2014 - 07.2016
GCSE -
St Bernadette Secondary
09.2008 - 07.2013