Appiahene Fordjour
Edinburgh
Summary
Versatile support worker with a solid IT background and passionate about emerging cyber threats and cybersecurity. Currently utilizing strong problem-solving skills and technical knowledge to assist clients with diverse support needs. Demonstrates extensive experience in IT systems and infrastructure management. Eager to enhance expertise through pursuing an MSc in Cybersecurity at Rowan University, with the goal of leading and innovating in the protection of crucial information assets and waging war against the new breeds of cyber criminals globally.
Overview
8
8
years of professional experience
Work History
Support Worker
Uplifting Lives Services Ltd
10.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Kept clients engaged in social networks and communities for personal health and growth.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Computing Teacher
New Edubiase Senior High School
03.2018 - 09.2023
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Assisted with the planning and execution of school-wide technology initiatives, supporting the integration of technology throughout all subject areas.
- The administrator of the Students Information System (SIS)
- Processed software and hardware by coordinating user setups, installations and upgrades.
- Relaying of information to the School Community through the Public Address System
- Communicated with students to discuss progress and need for tutoring and extra assistance.
District Information Technology Officer-2021 PHC
Ghana Statistical Service
05.2021 - 06.2021
- Running quality assurance checks on Tablets
- Provisioning Tablets for Supervisors and Enumerators
- Troubleshooting Faulty tablets for Enumerators and Supervisors
- Syncing data to Headquarters daily
- Generating and printing reports
Data Entry Clerk
Electoral Commission of Ghana
07.2020 - 08.2020
- Completed data entry tasks with accuracy and efficiency
- Followed established procedures to enter and process data correctly.
- Sorted documents and maintained organized filing process.
- Maintained strict confidentiality of sensitive voters' information, ensuring compliance with industry regulations and Electoral Commission policies.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Internet Café Attendant
Right Way IT Solutions
10.2017 - 02.2018
- Monitored network performance, ensuring a reliable connection for all users at the cafe.
- Educated customers on proper computer usage, reducing instances of user error or damage to equipment.
- Handled cash transactions accurately while following established financial protocols.
- Conducted routine maintenance on computer systems to optimize performance and extend equipment life span.
National Service Person
Abira D/A JHS
09.2016 - 09.2017
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
- Help Students acquire computer literacy skills and equip them with basic computer skills like typing, using MS Office suite applications, and surfing the internet
- Troubleshooting and repairing broken-down computers in the ICT lab
Education
BSc - Information Technology (Edu.)
University of Education, Winneba
07.2016
Business -
Adventist Day Senior High
05.2011
Basic School -
Adehye International School
05.2007
Skills
- Information technology literacy
- Technology background
- Written skills
- Typing skills
- Computer applications (MS Office suite)
- Graphical software (Photoshop)
Budgeting and financial management
Troubleshooting
Spreadsheet development
Good Communication
Languages
Akan
Native language
English
Proficient
C2
Hobbies and Interests
- Troubleshooting and repairing electronic devices like computers
- Computer programming in Python and Java
- Networking and Cyber enthusiast
- Crossword puzzles
- Reading novels and watching documentaries
- Typing
- Designing using graphic software such as Adobe Photoshop and Corel Draw
Timeline
Support Worker
Uplifting Lives Services Ltd
10.2023 - Current
District Information Technology Officer-2021 PHC
Ghana Statistical Service
05.2021 - 06.2021
Data Entry Clerk
Electoral Commission of Ghana
07.2020 - 08.2020
Computing Teacher
New Edubiase Senior High School
03.2018 - 09.2023
Internet Café Attendant
Right Way IT Solutions
10.2017 - 02.2018
National Service Person
Abira D/A JHS
09.2016 - 09.2017
Business -
Adventist Day Senior High
Basic School -
Adehye International School
BSc - Information Technology (Edu.)
University of Education, Winneba
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