Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aoife Healy

Dublin

Summary

As a high-achieving and customer centric Leader - I have a proven track record of identifying key areas for improvement, developing and executing effective plans, and continuously measuring and improving performance.

As a certified Coach - My passion lies in coaching & mentoring a team to achieve what they once believed unachievable.


I am eager to bring my proven track record, strategic mindset, and relentless drive to the Account Manager Management role at Deel, where exceeding targets and driving revenue growth are paramount.

Overview

9
9
years of professional experience

Work History

Manager, Customer Success

Procore Technologies
03.2023 - Current
  • Team attainment Q2: 119% Q3: 123% Q4: 107%
  • Managing a team of 6 Customer Success Managers to become leaders in their field - Top performing team Globally
  • Recruit, train, and mentor hungry talent into future high performers - Promoted 2 reps, Hired 3 new team members
  • Re-designed CSM role/responsibilities & managed the change to a commercial/revenue generating role.
  • Aligned individual rep performance goals with broader company contributing to a 25% increase in upsell opportunities and revenue growth
  • Fostered a collaborative and open environment, encouraging continuous learning and skill development.

Sales Manager, Business Development

Wayflyer
05.2022 - Current
  • Q2: Ramp Q3: 120% , Q4: 103%
  • Responsible for hiring, onboarding and training new hire BDR's to best in class standard
  • Created an inclusive and positive culture that allows my team to focus on delivering results
  • Coaching my reps to Top Performing status with a plan for their desired promotion in reach
  • Owning the New Markets Business Development efforts in Germany and Nordilux region alongside Core UKI BDR - Team of 11
  • Scrutinize data to troubleshoot and identify improvement opportunities / opportunities to replicate
  • Launching Women @ Wayflyer to promote, support and learn from incredible women in the Tech/Fintech Industry
  • Sales Enablement Champion - Coaching Plans

Career Break to Pursue a Personal Goal

Ballymaloe Cookery School
01.2022 - 06.2022

A conscious career sabbatical to pursue a personal passion in the culinary arts at Ballymaloe Cookery School.

Senior Account Director - Sales Solutions

LinkedIn
04.2021 - 04.2022
  • Q2: 122% Q3: 98% (COVID Q) Q4:107% Q1: 104%
  • Senior member of team responsible for onboarding and coaching new joiners - Responsible for Team Forecast & fielding team queries in Manager absence
  • Took on 3rd Mentee: Mentored and coached via weekly GROW sessions
  • Moving from the Talent Solutions Business line to Sales solutions - was able to ramp quickly within first 3 months to over achieve first Q target in role
  • Through cultivating strong relationships with my clients was able to create 100k+ pipeline quarter on quarter.
  • Team Churn Champion - lowest quarterly churn rate

Account Director

LinkedIn
05.2019 - 04.2021
  • Q2: 102% Q3: 91% Q4: 127% Q1: 115%
  • Took on 2nd Mentee: Coached via GROW method through weekly sessions
  • Build annual and quarterly victory plans, looking at internal capability, external market dynamics, short and long term opportunities in my book of accounts to ensure quota attainment
  • Collaborated effectively with key Business Partners such as Customer Success, Media consultants, Product, Marketing, etc.
  • Drove revenue by prospecting and building pipeline while building strong personal relationships with my clients
  • Team Churn Champion - Consistently lowest churn rate

Associate Account Director

LinkedIn
05.2018 - 05.2019
  • Q2: 111% Q3: 101% Q4: 115% Q1: 112%
  • Created trusted relationships with my clients in an effort to understand their Talent Acquisition and Business Goals
  • Prioritized a book of 120 accounts efficiently and effectively
  • Mitigated churn and uncovered opportunities to up-sell within my book of business Providing my clients with exemplary customer support
  • Took on first Mentee: Onboarded and ramped a new Associate Relationship Manager to our team. Continued to coach and mentor her to success through weekly sessions.

Snr Sales Development Representative- Enterprise

LinkedIn
01.2017 - 05.2018
  • Generate pipeline by prospecting and qualifying outbound leads
  • Create trusted relationships with all stakeholders- both internal Relationship Managers and external clients
  • Work in tandem with my Relationship Managers to create strategic plans for outreach and engagement on key accounts
  • Achieved and overachieved every quarterly bump and revenue target
  • Embraced the Linkedin way to contribute my unique perspective to the business through leadership, leverage, and results

Business Development Representative

Boxever
09.2016 - 12.2016

Key Attendee Associate

Web Summit
06.2015 - 06.2016

Education

Professional Diploma in Coaching And Mentoring

Kingstown College
Ireland
08.2023

Public Relations

Georgia Southern University
Statesboro, GA
2014

Peachtree Ridge High School
2009

Skills

  • Coaching and Mentorship
  • Project Management
  • Stakeholder Management
  • Leadership
  • Career Planning
  • Communication & Interpersonal Skills
  • Strategic Mindset
  • Business Development
  • Teamwork
  • Time Management
  • Consultative Selling

Timeline

Manager, Customer Success

Procore Technologies
03.2023 - Current

Sales Manager, Business Development

Wayflyer
05.2022 - Current

Career Break to Pursue a Personal Goal

Ballymaloe Cookery School
01.2022 - 06.2022

Senior Account Director - Sales Solutions

LinkedIn
04.2021 - 04.2022

Account Director

LinkedIn
05.2019 - 04.2021

Associate Account Director

LinkedIn
05.2018 - 05.2019

Snr Sales Development Representative- Enterprise

LinkedIn
01.2017 - 05.2018

Business Development Representative

Boxever
09.2016 - 12.2016

Key Attendee Associate

Web Summit
06.2015 - 06.2016

Professional Diploma in Coaching And Mentoring

Kingstown College

Public Relations

Georgia Southern University

Peachtree Ridge High School
Aoife Healy