Aoife Wheston
Reading,Derbyshire
Summary
Dedicated professional with extensive experience in café operations and retail assistance. Demonstrated ability to rapidly learn and adapt through keen observational skills, leading to effective multi-skilling. Proficient in technology, with a strong interest in transitioning to the IT sector.
Overview
1
1
Certification
7
7
years of post-secondary education
2
2
years of professional experience
Work history
Shop assistant
Fish Glorious Fish
Reading, Berkshire
2024.09 - Current
- Maintained clean, appealing shop environment, contributing to comfortable shopping experience for customers.
- Built rapport with frequent shoppers to foster loyal customer base.
- Handled queries regarding products, providing detailed information.
- Resolved customer complaints and process issues, enhancing customer satisfaction through proactive problem-solving.
- Monitored stock levels on shop floor, ensuring consistent product availability for customers. on shop floor for continuous product availability.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Calculated total amounts for customer bills accurately at the till. using maths skills and maintained accurate till count.
Counter assistant
Casey Fields Farm Shop
Reading, Berkshire
2024.09 - 2025.09
- Fostered a friendly shop environment through positive interactions with customers.
- Served customers quickly during peak hours to minimise waiting time.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Demonstrated knowledge of products and services for improved customer trust in company offerings.
- Monitored stock levels to ensure timely replenishment and consistent product availability. regularly for timely replenishment of goods on the shop floor.
- Rotated stock regularly to ensure freshness of produce on display shelves.
- Created eye-catching displays to attract potential buyers and enhance product visibility.
- Enhanced store cleanliness with diligent maintenance tasks.
- Performed opening and closing procedures as per company policy, ensuring store readiness every day.
- Followed health and safety standards to protect customers from illness and cross-contamination.
- Packed and served high volume of orders in busy fast food setting.
- Completed repetitive food preparation tasks in line with restaurant standards.
- Delivered meals to customers in convenient packaging for easy transport. and beverages in convenient packaging to maintain temperatures.
Education
GCSEs -
Maiden Erlegh School in Reading
Reading 2019.09 - 2024.08
A-Levels -
St Joseph's College, Reading
Reading 2024.11 - 2026.08
Skills
- Point of sale
- Retail software usage
- Inventory management
- Beverage preparation
- Customer Service
- Attention to Detail
- Superb time management
- Patience under pressure
Accomplishments
- A Level Subject Prize Award for Computer Science
- College Award for Confidence
- Scout leader
Certification
- Talk The Talk - Public speaking certification
Affiliations
- Climbing
- Video Game development
- Debate
Timeline
A-Levels -
St Joseph's College, Reading
2024.11 - 2026.08
Shop assistant
Fish Glorious Fish
2024.09 - Current
Counter assistant
Casey Fields Farm Shop
2024.09 - 2025.09
GCSEs -
Maiden Erlegh School in Reading
2019.09 - 2024.08