Aoife Conlon

• Handling calls and emails in an efficient and professional manner.
• Trusted with updating medically sensitive data for our Clients.
• Following up on prior inquiries and interests in medical cover.
• A heavily team-orientated role which requires clear, direct communication and sales-focused engagement.

• Progressed from bartender to floor manager, leading front-of-house operations, training new staff, handling cash, conducting stock takes, resolving customer issues, ensuring safety procedures, and maintaining high customer service standards in a dynamic team environment.
• Collaborated with management and kitchen staff to coordinate large party bookings and menu adjustments, fostering relationships with regular customers and contributing to enhancements in team operations and staff experience.

• Worked on luxury river cruiser in the heart of Stratford-Upon-Avon, delivering customer service in a unique hospitality setting, serving food and drinks, accommodating individual requests, supporting the galley during service, and ensuring a smooth dining experience in a confined, fast-paced environment.
• Improved passenger experience by providing safety support, boarding assistance, and timely updates during my role as a crewmate.

• Primarily delivering dishes in a fast-paced all day breakfast Café, with a large and rapid turnover of our 70 available tables.
• Maintained clean and organised dining area for customer comfort.

• I completed weekly voluntary work in a charity shop, operating the till, and assisting with day-to-day shop floor duties such as displays, stock and donations. An incredibly rewarding role.

• Worked in a fast-paced, tourist-driven Café preparing drinks, supporting areas of the kitchen, and developing strong teamwork, adaptability, and time management skills while balancing work alongside Sixth Form studies.

10x GCSE's, including Triple Science

3x A-Levels in Art, Product Design, and Psychology