Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
GeneralManager

Aoife Quinn

Armagh,Northern Ireland

Summary

I am a hard-working individual, who is not afraid to work overtime to complete tasks to the best of my ability. I am always striving to learn more and become a better employee. Furthermore, I have suitable time keeping skills, thus allowing to maximise my own productivity. This will also allow me to offer the best possible service to businesses customers. I am punctual, have excellent time keeping abilities; I am also very polite, mannerly, and approachable. I also can work under pressure and can solve problems in times of crisis amongst other tasks I have obtained self-motivation and initiative. Driven Store Assistant with background in sales, customer service and operations management. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. [Software] POS trained. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work history

store assistant

Home Bargains Armagh
ARMAGH, Co. Armagh
09.2020 - 09.2023
  • Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
  • Maintained spotless store presentation through regular cleaning, organising and tidying.
  • Delivered seamless checkout experiences throughout peak business hours, maintaining customer satisfaction.
  • Practised safe and secure stock handling methods, reducing product damage and loss.
  • Expertly handled returns and exchanges, recommending alternative items to reduce store losses.
  • Provided effective self-checkout assistance, facilitating faster customer transactions.
  • Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Verified identities to control sales of age-restricted items.
  • Promptly identified and retrieved items in the stock room to maximize sales opportunities.
  • Checked and processed incoming deliveries, unpacking and storing them carefully to avoid stock damage.
  • Strategically arranged and displayed new season merchandise to promote and maximize sales.
  • Assisted customers with product selection, recommending associated items to increase transaction value.
  • Used queueing systems and POS till point efficiently, helping to minimize customer waiting times.
  • Attended regular training opportunities to maintain up-to-date product and service knowledge.

Barista

Thomas Street
- 01.2019
  • 08/23
  • I had a variety of roles whilst working at Home bargains from operating tills, aiding customers, stocking shelves, rebuilding shelving units and building product displays, handling money as well as operating the stores café
  • Year at 15 Thomas Street Café from 15/1/19 to 18/10/19
  • Whilst working at this café my primary roles were taking orders from customers, preparing food and drinks, waiting tables, operating the till, handling money, ensuring the café is clean and presentable and doing everything I can to ensure that customers are satisfied with their service.

Education

Bachelor of Science - Psychology

Queens University Belfast
Belfast
09.2021 - Current

Skills

  • IT skills
  • Problem solving
  • Communication
  • Negotiation
  • Teamwork
  • Time management
  • Analytical thinking
  • Excel proficiency
  • Product expertise
  • Merchandising proficiency
  • Enthusiastic communicator

Interests

Interests and hobbies, I have a keen interest in fitness, and I am a continuing member of the local gym and MMA club New Era, I am also a part of a local Camogie and Gaelic football team. I enjoy working with the community as I volunteer to help at underage camogie training and matches for my local club as well as volunteering to referee underage tournaments and matches my club are holding. I was part of a paired reading scheme within my school to help younger students to improve their literacy skills. I also help with schemes with the Lisanally special school.

Languages

English
Fluent

Timeline

Bachelor of Science - Psychology

Queens University Belfast
09.2021 - Current

store assistant

Home Bargains Armagh
09.2020 - 09.2023

Barista

Thomas Street
- 01.2019

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Aoife Quinn