A highly skilled professional with extensive expertise in systems administration, networking, and cybersecurity foundations. Proficient in managing Linux and Windows environments, including virtualization and EFI/BIOS configurations. Demonstrates strong hardware knowledge, particularly with Apple devices, and excels in software deployment and scripting. Experienced in digital media production with a focus on music production and creative workflows. Adept at technical documentation for IT support plans and network configurations. Trained in customer-focused sales techniques with a deep understanding of vape products and retail operations. A fast learner who bridges technical knowledge into sales-friendly communication, passionate about technology and customer experience.