Anzelika Vickun
Lincoln,Lincolnshire
Summary
Dynamic professional with expertise in office equipment operation and personnel training provision, excelling in client relations and customer service. Demonstrates strong skills in visual merchandising and order processing, with a proven track record as a keen problem solver. Committed to enhancing team performance and ensuring efficient refund processing, aiming to leverage these competencies towards achieving organisational goals.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work history
Administrative assistant
Touch global UK ltd
Lincoln, Lincolnshire
2023.06 - 2025.05
- Collaborated with HR officers during recruitment process to streamline candidate screening.
- Improved customer satisfaction through prompt response to email and phone queries.
- Contributed to team effort by accomplishing related results as needed.
- Assisted with budget preparations enabling effective financial planning.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Improved customer relations by promptly addressing queries and concerns.
- Ensured health and safety regulations complied within work premises at all times.
- Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Warehouse operator
Clipper Logistics
Ollerton, Nottinghamshire
2018.09 - 2023.06
- Collaborated with team members for smooth warehouse operations.
- Kept clean work areas, promoting better productivity and safety standards.
- Used forklifts for swift movement of heavy items.
- Communicated effectively with supervisors, improving overall workflow.
- Picked orders accurately, reducing instances of return or exchange.
- Packed up client furniture, appliances and related goods to move items between locations.
- Followed safety guidelines when operating in hazardous environments.
- Moved stock around by hand, using forklift truck or lifting gear.
Line supervisor
Moy Park
Lincoln, Lincolnshire
2014.06 - 2018.09
- Achieved production targets by supervising line operations efficiently.
- Championed labour issues to senior management, aiding in policy formation.
- Led cross-functional teams to achieve project goals on time.
- Managed team schedules to ensure continuous line operation.
- Organised workstation for maximum work performance and minimum errors.
Education
New Vilnios high school
Vilnius 1994.09 - 2005.05
Skills
- Office equipment operation
- Personnel training provision
- Client relations
- Team player
- Customer Service
- Visual merchandising
- Order processing
- Keen problem solver
- Refund processing
Timeline
Administrative assistant
Touch global UK ltd
2023.06 - 2025.05
Warehouse operator
Clipper Logistics
2018.09 - 2023.06
Line supervisor
Moy Park
2014.06 - 2018.09
New Vilnios high school
1994.09 - 2005.05