Anya Hall
Portsmouth,Hampshire
Summary
Dynamic and adaptable professional with a strong foundation in communication, teamwork, and critical thinking. Demonstrates exceptional problem-solving abilities and time management skills, complemented by extensive experience in group facilitation. Committed to leveraging research expertise to drive innovative solutions and enhance team performance.
Overview
28
28
years of professional experience
7
7
years of post-secondary education
Work history
Senior Peer Support Worker
NHS
Portsmouth, Hampshire
05.2024 - 06.2025
- Contribute to assessment, planning, implementation, and evaluation of recovery-focused mental health care.
- Delivery of innovative and evidence-based group programme.
- Co-delivery of psycho-educational courses at Solent Recovery College.
- Provide training and education for people supporting those with complex emotional needs.
Mental Health Recovery Worker
Two Saints Ltd.
Portsmouth, Hampshire
08.2022 - 04.2024
- Managed a caseload of residential and community clients with mental and physical health conditions.
- Coordinated with healthcare professionals to provide holistic care for patients.
Contact Centre Agent (Digital)
Markerstudy
Portsmouth, Hampshire
04.2022 - 08.2022
- Collaborated with team members to achieve targets.
- Dealt with sensitive information, maintained confidentiality and trust.
Lettings Manager
Birch Lettings
Gosport, Hampshire
02.2008 - 03.2012
- Processed all necessary paperwork to ensure legal compliance.
- Negotiated tenancy renewals with tenants, assuring continuous occupancy.
Assistant Immigration Officer
UK Immigration Service
Portsmouth, Hampshire
04.2003 - 05.2007
- Monitored border crossings for suspicious activities.
- Worked collaboratively with team members, fostering a positive work environment.
Administrative Assistant/Officer
Ministry of Defence
Portsmouth, Hampshire
02.1997 - 04.2003
- Expedited document filing system with a new, organised method.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
Education
MRes - Anthrozoology
Hartpury University
Gloucester, Gloucestershire 01.2019 - 06.2021
BSc (Hons) - Animal Behaviour and Wildlife Conservation
University of Wolverhampton
Wolverhampton 09.2014 - 07.2018
Access to HE Diploma - Science
Truro and Penwith College
Truro, Cornwall 09.2013 - 07.2014
Skills
- Communication
- Teamwork
- Problem-solving
- Organisation and planning
- Critical thinking
- Time management
- Adaptability
- Research skills
- Advanced record keeping
- Group facilitation experience
- Administrative expertise
- Resilience and stress management
- Self-awareness
References
References available upon request.
Timeline
Senior Peer Support Worker
NHS
05.2024 - 06.2025
Mental Health Recovery Worker
Two Saints Ltd.
08.2022 - 04.2024
Contact Centre Agent (Digital)
Markerstudy
04.2022 - 08.2022
MRes - Anthrozoology
Hartpury University
01.2019 - 06.2021
BSc (Hons) - Animal Behaviour and Wildlife Conservation
University of Wolverhampton
09.2014 - 07.2018
Access to HE Diploma - Science
Truro and Penwith College
09.2013 - 07.2014
Lettings Manager
Birch Lettings
02.2008 - 03.2012
Assistant Immigration Officer
UK Immigration Service
04.2003 - 05.2007
Administrative Assistant/Officer
Ministry of Defence
02.1997 - 04.2003
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