Anya Hall
Portsmouth,Hampshire
Summary
Dynamic and adaptable professional with a strong foundation in communication, teamwork, and critical thinking. Demonstrates exceptional problem-solving abilities and time management skills, complemented by extensive experience in group facilitation. Committed to leveraging research expertise to drive innovative solutions and enhance team performance.
Overview
28
28
years of professional experience
7
7
years of post-secondary education
Work history
Senior Peer Support Worker
NHS
Portsmouth, Hampshire
2024.05 - 2025.06
- Contribute to assessment, planning, implementation, and evaluation of recovery-focused mental health care.
- Delivery of innovative and evidence-based group programme.
- Co-delivery of psycho-educational courses at Solent Recovery College.
- Provide training and education for people supporting those with complex emotional needs.
Mental Health Recovery Worker
Two Saints Ltd.
Portsmouth, Hampshire
2022.08 - 2024.04
- Managed a caseload of residential and community clients with mental and physical health conditions.
- Coordinated with healthcare professionals to provide holistic care for patients.
Contact Centre Agent (Digital)
Markerstudy
Portsmouth, Hampshire
2022.04 - 2022.08
- Collaborated with team members to achieve targets.
- Dealt with sensitive information, maintained confidentiality and trust.
Lettings Manager
Birch Lettings
Gosport, Hampshire
2008.02 - 2012.03
- Processed all necessary paperwork to ensure legal compliance.
- Negotiated tenancy renewals with tenants, assuring continuous occupancy.
Assistant Immigration Officer
UK Immigration Service
Portsmouth, Hampshire
2003.04 - 2007.05
- Monitored border crossings for suspicious activities.
- Worked collaboratively with team members, fostering a positive work environment.
Administrative Assistant/Officer
Ministry of Defence
Portsmouth, Hampshire
1997.02 - 2003.04
- Expedited document filing system with a new, organised method.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
Education
MRes - Anthrozoology
Hartpury University
Gloucester, Gloucestershire 2019.01 - 2021.06
BSc (Hons) - Animal Behaviour and Wildlife Conservation
University of Wolverhampton
Wolverhampton 2014.09 - 2018.07
Access to HE Diploma - Science
Truro and Penwith College
Truro, Cornwall 2013.09 - 2014.07
Skills
- Communication
- Teamwork
- Problem-solving
- Organisation and planning
- Critical thinking
- Time management
- Adaptability
- Research skills
- Advanced record keeping
- Group facilitation experience
- Administrative expertise
- Resilience and stress management
- Self-awareness
References
References available upon request.
Timeline
Senior Peer Support Worker
NHS
2024.05 - 2025.06
Mental Health Recovery Worker
Two Saints Ltd.
2022.08 - 2024.04
Contact Centre Agent (Digital)
Markerstudy
2022.04 - 2022.08
MRes - Anthrozoology
Hartpury University
2019.01 - 2021.06
BSc (Hons) - Animal Behaviour and Wildlife Conservation
University of Wolverhampton
2014.09 - 2018.07
Access to HE Diploma - Science
Truro and Penwith College
2013.09 - 2014.07
Lettings Manager
Birch Lettings
2008.02 - 2012.03
Assistant Immigration Officer
UK Immigration Service
2003.04 - 2007.05
Administrative Assistant/Officer
Ministry of Defence
1997.02 - 2003.04