Anya Denny

General

• Accurately transcribed legal dictations, maximising accuracy in documentation processes.
• Received high praise from senior solicitors, practice managers and locum solicitors for attention to detail in file compliance and case management.
• Handled comprehensive diary, meeting and travel coordination for solicitors.
• Utilised Court case management system to track and uphold case-related information and court deadlines.
• Responded to routine enquiries, arranged meetings when appropriate to do so.
• Upheld data quality standards with precise record-keeping.
• Resolved file-related queries via telephone and in-person communications.
• Actioned legal procedures according to instruction, minimising solicitors' caseload management.
• Billed clients and processed payments to maintain balanced accounts. Chased outstanding client balances and sped up payments to limit losses.
• Prioritised activities to meet changing case demands and achieve deadlines.
• Cultivated positive client relationships to enhance satisfaction and retention.
• Reviewed legal documentation and flagged errors for correction.
• Ensured adherence to practice, firm and legal standards for case management, regularly recognised by Lexcel, Accounts and Legal Aid auditors for diligence and precision in compliance and file presentation.
• Submitted forms and applications for ongoing cases to the Court and concerned parties, supporting case progression.
• Organised files and documentation to improve ease of information retrieval.
• Updated client files in case management systems for accurate, current records, maintaining the same with the utmost level of confidentiality and discretion.
• Gathered employment, medical, and financial documents from external companies for lodging with Court. I frequently liaised with external experts to arrange for various reports.
• Streamlined process to confirm disbursement claims and execute payments.
• Drafted legal documents, contributing to timely completion of cases.
• Alleviated solicitors' workload by efficiently managing client queries and concerns.
• Processed private bills for the firm in the absence of our accounts manager.
• Obtained a comprehensive understanding and practice of client to office transfers of money and undertook these duties in the absence of our accounts manager.

Criminal Work (November 2021-August 2023)

• Liaised with Counsel's Chambers to instruct barristers for trials, hearings and conferences.
• Collaborated extensively with barristers, resulting in strong working relationships.
• Took initial client comments and prepared briefs to counsel.
• Attended the Crown Court frequently to take minutes in pre-hearing discussions and at hearings.
• Reviewed written, audio and video police and Crown Prosecution evidence with clients to prepare draft statements to be sent to counsel for amendment.
• Liaised with Counsel, client and experts if it were appropriate to instruct an external expert.
• Drafted and submitted legal aid applications.
• Billed the concluded Police Station matter files and Crown Court file.
• Engaged in encrypted correspondence through secure databases such as Egress and CJSM when dealing with sensitive and highly confidential material.

Family Work (August 2023- To date)

• Created, indexed and maintained client paper Bundles using our case management system.
• Applied for and submitted Legal Aid Applications.
• Billed Legal Help files for Public Law Outline matters.
• Facilitated case continuity by assisting locum solicitors while senior solicitors were on leave.
• Obtained initial client instructions and formulated Response to Threshold documents.
• Attended the County Court on occasion to take minutes in pre-hearing discussions and at hearings for private clients.

• Regularly updated inventory records, maintaining accuracy throughout the entire supply chain process.
• Handled damaged goods effectively; coordinated with suppliers for replacements while simultaneously updating related records.
• Conducted regular stock takes, ensuring accurate inventory at all times.