Summary
Work history
Education
Skills
Awards
Timeline
Generic

Anwyn Benjamin

Caerleon, Newport

Summary

A reliable, enthusiastic and customer-focused individual with an understanding of excellent service, demonstrated through my current experience of working at The Glen Yr Afon House hotel in Usk.


Calm under pressure in busy, fast-paced environments, with excellent time management skills, I'm seeking a part-time, evening or weekend role to complement ongoing education at Caerleon 6th form in September.


Friendly and approachable, with excellent customer service skills and adept in communication and teamwork. Dedicated to creating positive dining experiences for customers at Ego.

Work history

Hotel staff

The Glen Yr Afon House Hotel
Usk
06.2025 - Current
  • Carried out general hotel duties as a team, covering up to 30 rooms accurately and efficiently, including a separate cottage on the grounds
  • Individually responsible for providing excellent housekeeping for approximately 16 guest rooms each shift completed
  • Quickly learned and applied new skills to daily tasks including stock taking
  • Successfully delivered on tasks within tight deadlines or for larger groups of people
  • Demonstrated respect, friendliness and willingness to help wherever needed towards customers and other staff at the hotel
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours including weekends and shift swapping
  • Consistently arrived at work on time, looking professional and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Displayed energy and enthusiasm in fast-paced environment.

Education

GCSEs -

Caerleon Comprehensive School
Caerleon, Newport

Langstone Primary School
Langstone, Newport

Skills

    QUALIFICATIONS

  • Currently waiting for GCSE results already secured A grades in GCSE Maths and English Literature from early entry courses in Y10 and can apply these literacy and numeracy skills to working in a busy restaurant
  • CUSTOMER FRIENDLY

  • Presentable and polite, I know what good customer service looks and feels like I am smiley, ready to help and always make people feel welcome Experience with people of all different age groups from working at The Glen Yr Afon- ideally looking for a part-time, weekend or evening role to fit around my AS levels and would be happy work-shadow to gain experience
  • LANGUAGES

  • As a GCSE student of Welsh and German, I feel that I would be able to communicate with a wide range of customers I am taking AS level German in September and my teacher at Caerleon has recommended me for a scholarship in the future
  • ORGANISATION
  • Excellent at time management and always punctual, able to balance school work, recent GCSE exams and extracurricular activities such as hockey, netball and athletics Supported younger students in Caerleon with afterschool clubs as part of the Duke of Edinburgh personal assignment These skills would support working in a busy restaurant environment Calm under pressure and have excellent communication skills
  • References available upon request

Awards

This year I have demonstrated commitment, teamwork, problem solving and perseverance when I completed my Bronze award. This was an expedition and camp in the Wye Valley with other students my age. I am looking forward to starting the Silver Award later this year with the aim of completing the Gold award at a later date. I can apply these skills to working in a busy restaurant like Ego.

Timeline

Hotel staff

The Glen Yr Afon House Hotel
06.2025 - Current

GCSEs -

Caerleon Comprehensive School

Langstone Primary School
Anwyn Benjamin