Anwen Howells
Cardiff,CRF
Summary
Dedicated and highly organised secondary school teacher with extensive experience analysing information, producing high-quality written content, following detailed procedures, and working accurately under pressure. As a first-language Welsh speaker with excellent written and verbal communication skills in both Welsh and English, I am well suited to AI data annotation, language evaluation, content assessment and search relevance projects.
I am confident using AI technologies, including ChatGPT and Claude AI, and have developed strong analytical, research and critical thinking skills through teaching, curriculum development and digital content creation. I pride myself on producing accurate work, following detailed guidelines and consistently delivering work to a high standard, both independently and as part of a team.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Administrative Officer
Welsh Assembly
Cardiff, Cardiff
1998.02 - 2000.08
- Assisted in arranging meetings for smoother communication channels.
- Prioritised tasks for timely completion of projects.
- Coordinated research and answers for Parliamentary Questions for Secretary of States
- Coordinated, collated and presented evidence in 1999 Public Local Inquiry of A465 Heads of Valley road
- Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
- Managed incoming calls for efficient handling of enquiries and complaints.
- Enhanced office efficiency by managing and organising day-to-day administrative duties.
- Offered administrative support to management team resulting in enhanced operations.
- Delegated work effectively to relevant Administrative Assistants encouraged shared responsibility and teamwork.
- Used Microsoft Office Suite proficiently for smooth workflow management and document creation.
- Managed queries in person, by phone and via email with exceptional customer care.
- Provided dependable administrative support to senior staff, enabling them to freely handle high-importance tasks.
- Met deadlines on admin tasks to minimize disruption to colleagues and workflows.
Administrator
Pembrokeshire County Council
Haverfordwest, Pembrokeshire
1997.09 - 1998.01
- Streamlined office operations by implementing efficient administrative procedures.
- Increased efficiency of document retrieval with a well-organised filing system
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
- Provided comprehensive secretarial support to managing director, ensuring smooth daily operations within the executive suite.
- Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Facilitated internal communications with clear and concise memos and bulletins.
Waitress Assistant
Castle Hotel
Haverfordwest, Pembrokeshire
1996.08 - 1997.01
- Collaborated with team to provide efficient service during peak hours.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Streamlined order placements with clear communication to kitchen staff.
- Enhanced dining experience through friendly interaction with customers.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Enhanced customer service by promptly taking orders and delivering food.
Education
Postgraduate Certificate in Education (PGCE) - Teaching
University of Wales, Cardiff
Cardiff 1999.09 - 2000.06
Bachelor of Arts - History
University of Wales, Aberystwyth
Aberystwyth, Ceredigion 1993.09 - 1996.06
Skills
Core Skills
- Bilingual communication
- Excellent written communication and grammar
- AI prompt writing and evaluation
- Data analysis and information verification
- Research and fact-checking
- Time management and organization
Technical skills
- Microsoft Office Suite
- AI tools and technologies
- Online research and verification
- Digital collaboration tools
Personal attributes
- Highly accurate and detail-oriented
- Self-motivated and dependable
- Analytical thinker
- Organizational skills
- Quality assurance
Languages
Welsh
Native
Timeline
Postgraduate Certificate in Education (PGCE) - Teaching
University of Wales, Cardiff
1999.09 - 2000.06
Administrative Officer
Welsh Assembly
1998.02 - 2000.08
Administrator
Pembrokeshire County Council
1997.09 - 1998.01
Waitress Assistant
Castle Hotel
1996.08 - 1997.01
Bachelor of Arts - History
University of Wales, Aberystwyth
1993.09 - 1996.06