ANWAR HUSSAIN
London
Summary
Operations and facilities expert with a solid foundation in team leadership and compliance-focused environments. Skilled in managing daily operations, stakeholder engagement, and maintaining superior service quality. Strong background in health and safety compliance, facilities management, and reporting. Effective leader dedicated to optimizing efficiency and ensuring reliable service delivery.
Overview
13
13
years of professional experience
1
1
Certification
Work history
FM Service Coordinator
Atlas Workplace Services
London
2026.02 - 2026.03
- Oversee daily facilities operations to guarantee seamless service delivery across site.
- Supervised small on-site team, allocating tasks and monitoring service performance to ensure operational efficiency.
- Oversaw incident management and escalation procedures to ensure timely resolution and risk mitigation.
- Oversaw site tasks using Maximo CAFM system to ensure timely completion.
- Maintained comprehensive health and safety documentation to uphold workplace compliance standards.
- Coordinated with suppliers, contractors, and courier services to ensure seamless operational efficiency.
- Generated operational and statistical reports for account managers to enhance decision-making processes.
- Coordinate regional office facilities to ensure efficient operations.
- Acted as first aider and key operational point of contact on site, ensuring prompt response to health emergencies.
- Operated franking machine to manage outgoing mail efficiently.
- Managed incoming and outgoing post operations via Royal Mail and DHL. Assisted in sorting and distributing packages to ensure timely delivery. Supported team in maintaining accurate postal records.
Operations Manager
Global Exchange Group
London
2022.04 - 2025.11
- Managed daily operational performance and service delivery.
- Led, trained and supervised staff to meet performance standards.
- Prepared operational reports, rosters and reconciliations.
- Ensured GDPR, AML and regulatory compliance.
- Maintained workplace health and safety standards.
- Responded to operational incidents ensuring swift resolution.
Operations Supervisor
Zapp
London
2022.02 - 2022.04
- Managed logistics, maintenance coordination and operations.
- Oversaw shipment processing and inventory control.
- Reviewed documentation for compliance and accuracy.
Operations Supervisor
Just Eat Takeaway
London
2021.11 - 2022.01
- Coordinated order fulfilment and delivery readiness.
- Managed inventory accuracy and workflow efficiency.
- Resolved operational issues and supported staff performance.
FX Sales Supervisor
International Currency Exchange
London
2018.03 - 2021.10
- Supervised daily operations and customer service delivery.
- Managed ATM operations and financial processes.
- Coordinated merchandising and inventory management.
Team Manager
Cooperative Food
London
2012.11 - 2018.03
- Managed store operations, staffing and scheduling.
- Recruited, trained and supervised team members.
- Oversaw financial controls and compliance procedures.
Education
Distinction - Tourism, Advanced Leisure
Poplar College
London GCSEs - GCSE
Swanlea Secondary School
London Skills
- Facilities Management Coordination
- Health & Safety Compliance
- Incident Management
- Team Leadership & Supervision
- Operational Reporting
- Contractor & Supplier Management
- CAFM Systems (Maximo)
- Workplace Operations
- Process Improvement
Certification
- First Aid Certified
- Health & Safety Level 2 Certified
Timeline
FM Service Coordinator
Atlas Workplace Services
2026.02 - 2026.03
Operations Manager
Global Exchange Group
2022.04 - 2025.11
Operations Supervisor
Zapp
2022.02 - 2022.04
Operations Supervisor
Just Eat Takeaway
2021.11 - 2022.01
FX Sales Supervisor
International Currency Exchange
2018.03 - 2021.10
Team Manager
Cooperative Food
2012.11 - 2018.03
Distinction - Tourism, Advanced Leisure
Poplar College
GCSEs - GCSE
Swanlea Secondary School