Anushka Menon
Cambridge
Summary
Passionate business management student with hands-on customer service experience, strong communication skills, and a keen interest in marketing, social media, and hospitality. A fast learner, creative thinker, and proactive team player eager to contribute to Hilton’s mission of delivering outstanding guest experiences through engaging content and marketing initiatives.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Sales Assistant
H&M
Cambridge
04.2024 - Current
- Delivering engaging customer experiences, building rapport with diverse visitors.
- Maintaining visually appealing displays, upholding brand standards.
- Handle customer concerns with professionalism and positivity.
- Address customer needs promptly, resulting in positive feedback and loyalty.
- Handle high-pressure situations calmly, keeping store operation seamless during peak hours.
Social media assistant
Dough Darlings India
Gujarat
01.2023 - 02.2024
- Oversaw daily operations of the local bakery brand, ensuring quality and consistency in service.
- Managed customer orders, resolved issues, and built lasting relationships with regular patrons.
- Promoted the business through social media, generating engagement and attracting new customers.
- Assisted in product photography and campaign ideas for festive promotions.
Retail Assistant
Clarks
Cambridge
09.2023 - 12.2023
- Assisted customers with purchases and queries, ensuring smooth in-store experience.
- Managed stock levels and supported team in daily operations.
Front of House Team Member
Wildwoods
Cambridge
06.2023 - 08.2023
- Warmly welcomed guests and ensured timely table allocations.
- Maintained cleanliness and atmosphere in service areas.
Education
BSc (Hons) Business Management -
Anglia Ruskin University
IELTS Course - undefined
Enbee Education
Secondary School - Commerce
Shree Valabh Sanskar Dham's Day Boarding School
Skills
- Content Creation
- Social Media Management
- Adobe Photoshop & Canva (basic proficiency)
- Public Speaking & Presentation
- Customer Engagement
- Communication & Teamwork
- Creative Thinking
- Initiative & Self-Starter Attitude
- Bilingual: English & Hindi
Certification
Meta Social Media Marketing Professional Certificate, Coursera/Meta, (In Progress, expected 07/2025)
Currently developing skills in social media strategy, content planning, Meta advertising, and performance analysis.
Coursework includes practical applications for Facebook and Instagram marketing.
Accomplishments
- Participated in Model United Nations (2020), organised by IIMUN.
- Successfully led ideation for a university business project.
- Regular engagement with industry news and marketing trends.
University project experience
Business Proposal Project, Anglia Ruskin University, 04/2024, Led ideation and concept development for a digital home services startup., Designed and presented a business model using Canva, focusing on branding, UX, and marketing strategy., Collaborated on website mock-ups using Wix and developed digital content., Applied market research and customer segmentation to enhance service targeting.
Timeline
Sales Assistant
H&M
04.2024 - Current
Retail Assistant
Clarks
09.2023 - 12.2023
Front of House Team Member
Wildwoods
06.2023 - 08.2023
Social media assistant
Dough Darlings India
01.2023 - 02.2024
IELTS Course - undefined
Enbee Education
Secondary School - Commerce
Shree Valabh Sanskar Dham's Day Boarding School
BSc (Hons) Business Management -
Anglia Ruskin University
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