Anushka Bethmage

Delivered high-quality personal care, emotional support, and routine assistance to individuals with diverse needs. Ensured strict confidentiality, completed documentation accurately, and followed all health & safety procedures. Recognised for reliability, empathy, and consistently maintaining professional standards.

Person-Centred Care Responsibilities

• Deliver high-quality, person-centred care that reflects each individual’s unique preferences, abilities, cultural background, and care plan.
• Promote independence while providing safe and appropriate support with all activities of daily living, including personal hygiene, dressing, bathing, toileting, and mobility.
• Uphold dignity, privacy, and confidentiality in all interactions and care tasks.
• Build positive, trusting relationships with service users, families, and multidisciplinary teams to enhance care outcomes.
• Communicate clearly and compassionately to support emotional wellbeing and reduce anxiety.
• Encourage meaningful engagement through personalised activities that support mental, social, and physical wellbeing.

Dementia Care Responsibilities

• Provide specialised dementia-informed care using supportive communication techniques such as validation, reassurance, and reminiscence.
• Recognise and respond appropriately to behaviours that may indicate distress, discomfort, or confusion.
• Maintain a calm, structured, and safe environment to minimise triggers and promote orientation.
• Deliver support tailored to varying stages of dementia, ensuring consistency, patience, and sensitivity.
• Encourage cognitive stimulation through appropriate activities, routines, and engagement strategies.

Palliative & End-of-Life Care Responsibilities

• Deliver compassionate, comfort-focused care aligned with individual wishes, advance care plans, and clinical direction.
• Assist in symptom management by observing physical and emotional changes and reporting concerns promptly to senior clinicians.
• Provide emotional support to individuals and their families in a respectful, empathetic, and culturally sensitive manner.
• Ensure the highest level of dignity, comfort, and respect during end-of-life care.
• Maintain accurate and detailed documentation of observations, interventions, and changes in condition.

Essential Clinical and Support Skills

• Monitor, record, and report vital signs, including temperature, pulse, respiration, blood pressure, and oxygen saturation.
• Assist with nutrition and hydration, including monitoring fluid intake, supporting modified diets, and identifying signs of malnutrition or dehydration.
• Follow safe medication procedures by providing prompts, ensuring accurate documentation, and reporting any concerns to senior staff.
• Apply infection prevention and control (IPC) measures at all times, including appropriate use of PPE and adherence to hygiene standards.
• Support safe mobility using approved moving and handling techniques and equipment, ensuring risk assessments are followed.
• Assist with continence care, catheter support, stoma care, and pressure area care within training and competency limits.
• Recognise early signs of deterioration, safeguarding concerns, or unmet needs, and escalate appropriately.
• Maintain high-quality, accurate, and timely care records in accordance with organisational policies and regulatory standards.

Professional Conduct & Team Collaboration

• Work collaboratively with nurses, healthcare professionals, and colleagues to deliver seamless, coordinated care.
• Follow all safeguarding, health and safety, and regulatory guidelines, ensuring service users remain protected and safe.
• Demonstrate professionalism, reliability, and emotional resilience in challenging or sensitive situations.
• Participate in training, supervision, and reflective practice to support continuous professional development.
• Contribute to a positive team environment by communicating effectively, sharing knowledge, and supporting colleagues.