Anusha Narayana Reddy
London,United Kingdom
Summary
A hardworking professional with high curiosity and ability to learn, looking to use my communication skills and empathetic attitude to serve customers with their required products and help them form a long-lasting relationship with the company/product. Experienced in exceeding requirements in team environments.
Motivated customer service team member eager to streamline operating procedures to maximise team efficiency and customer satisfaction. Specialises in quality, speed and performance improvements
Overview
5
5
years of professional experience
Work history
Waitress
Royal Lancaster London
Lancaster, City of London
01.2023 - 03.2025
- Managed cash transactions and handled payments accurately, maintaining attention to detail while working in a fast-paced environment
- Collaborated with team members to maintain smooth operations during busy shifts, ensuring timely service and customer satisfaction
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Provided top-notch service to customers, improved overall dining experience.
Customer Assistant
Big market
Bangalore, India
01.2020 - 12.2022
- Assisted customers with queries and locating desired items while ensuring a well-organized sales floor
- Restocked shelves to maintain fully stocked and well-presented products
- Provided excellent customer assistance by addressing inquiries, offering product recommendations, and ensuring a positive shopping experience, while maintaining a clean and organized store environment
- Improved customer relations by promptly addressing queries and concerns.
Team Member
Sodexo Live
, City of London
01.2024 - 12.2024
- Ensuring smooth operations of events, conferences, and corporate meetings while delivering 5-star customer service
- Supporting hospitality, catering, and team projects to maintain high standards and flexibility
- Consistently arrived at work on time and ready to start immediately.
- Increased customer satisfaction by resolving issues.
Education
MSC - computer science, Cyber security, Mobile Application development, Software quality management
Greenwich University
Skills
- Team Management
- Communication Skills
- Positive Attitude
- Multitasking
- Customer Service
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office
Custom
Personal Information
- Nationality:
- Date of birth: 07/11/2001
Timeline
Team Member
Sodexo Live
01.2024 - 12.2024
Waitress
Royal Lancaster London
01.2023 - 03.2025
Customer Assistant
Big market
01.2020 - 12.2022
MSC - computer science, Cyber security, Mobile Application development, Software quality management
Greenwich University
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