ANUSH MAKWANA
Stanmore,Harrow
Summary
Highly motivated and adaptable professional with strong organizational and communication skills. Proven experience in team collaboration and delivering exceptional customer service. Expertise in marketing with proficiency in both written and verbal communication, dedicated to fostering positive experiences.
Overview
16
16
years of professional experience
Work history
Barista
Starbucks
2015.01
- Make all orders
- Answers Calls
- Manage Stock
Assistant
Tax Assist / Western Union
2013.01
- Working with the wider development team
- Answer all calls
- Direct Customers
Call agent
Car Planet
Croxley, Watford
2025.08 - Current
- Utilised computer systems effectively to manage call queues and respond in a timely manner.
- Handled multiple simultaneous tasks whilst maintaining high levels of professionalism.
- Provided exceptional customer service by empathising with customers' concerns.
Manager
Maktivity
2023.01 - 2025.07
- Manager
- Graphic Designer
- Video Editor
- Marketing Director
Video Editor
Colart
2022.01 - 2023.01
- Video Editor
- Graphic Designer
- Website Builder
Bartender
Dickens Tavern
2022.01 - 2023.01
- Bartender
- Manage Stock
Video Editor
Formula Media
2021.01 - 2022.01
- Video Editor
- Graphic Designer
- Google Ads Manager
Sales Assistant
NHS
2020.01 - 2021.01
- Call Handler
- Customer Service
Sales Assistant
JD Sports
2018.01 - 2020.01
- Manage Stock
- Manage online orders
- Recruitment
Floor Worker
Card Factory
2013.01 - 2015.01
- Work the till
- Answers Calls
- Direct Customers
Assistant
Floral Corner
2010.01 - 2012.01
- Answer Calls
- Manage Orders
- Assist Workers
Education
GCSEs - English (C), Maths (C), Science (B), Sport (B), ICT (B), Business (C), Drama (C)
ALEVELs - Performing Arts Level 2 (C), Performing Arts Level 3 (AA), Business Studies (C)
DEGREE - Drama Studies
Language
English
Timeline
Call agent
Car Planet
2025.08 - Current
Manager
Maktivity
2023.01 - 2025.07
Video Editor
Colart
2022.01 - 2023.01
Bartender
Dickens Tavern
2022.01 - 2023.01
Video Editor
Formula Media
2021.01 - 2022.01
Sales Assistant
NHS
2020.01 - 2021.01
Sales Assistant
JD Sports
2018.01 - 2020.01
Barista
Starbucks
2015.01
Assistant
Tax Assist / Western Union
2013.01
Floor Worker
Card Factory
2013.01 - 2015.01
Assistant
Floral Corner
2010.01 - 2012.01