ANURANJ Marath
Burdubai,UAE
Summary
Experienced IT Sales and Operations Professional with over 6 years of experience managing business operations and technical support within the IT sector. Proven track record of optimizing inventory workflows, building strong client relationships, and leveraging deep technical hardware knowledge to drive revenue growth. Adept at managing end-to-end sales cycles, coordinate with suppliers, and resolving complex client requirements. Seeking to bring dual commercial and technical expertise to a dynamic IT organization in the UAE.
Overview
1
1
Certification
4
4
years of post-secondary education
8
8
years of professional experience
Work history
Sales and operation manager
Capsicum
Tirur, India
2023.04 - 2026.01
- Increased annual revenue by 15% for the 2025/26 financial year by designing and executing targeted B2B sales strategies and customized client promotions.
- Managed, trained, and motivated a 3-member operations team, implementing performance-tracking strategies to consistently hit sales and service targets.
- Oversaw daily wholesale and retail IT hardware operations, successfully managing inventory levels, supplier relations, and cross-departmental workflows.
- Coordinated paid digital marketing campaigns from concept to execution, monitoring budget spend against performance to optimize ROI and profit margins.
- Built and sustained long-term relationships with corporate clients and vendors, leveraging market trend analysis to align product offerings with client needs.
- Delivered high-tier technical support and hardware troubleshooting, swiftly resolving complex client issues to maintain high satisfaction and retention.
- Supervised the installation, configuration, diagnosis, assembly, and component-level repair of desktops, laptops, printers, and peripherals.
- Managed the deployment of Windows operating systems, software drivers, and basic networking devices while ensuring compliance with corporate IT regulations.
IT Hardware Technician
Capsicum
Tirur, India
2019.08 - 2022.11
- Repaired and upgraded faulty computer hardware components to improve overall system capability and minimize operational downtime.
- Troubleshot network connectivity faults and resolved client hardware complaints quickly to maintain uninterrupted office workflows.
- Managed the inventory of IT hardware supplies and spare parts to ensure immediate availability for maintenance and repairs.
- Collaborated on large-scale hardware installations and infrastructure setups for corporate business expansion projects.
- Monitored industry trends to propose economical upgrade solutions and supported training sessions to familiarise new hires with IT protocols.
Accounts Assistant
Air Global Tours and Travels
Tirur, India
2017.07 - 2019.08
- Managed daily financial transactions, invoice processing, and booking records to ensure absolute accuracy in corporate record-keeping.
- Coordinated and booked comprehensive domestic and international travel itineraries, handling direct communications with tour operators, airlines, and hotels.
- Provided tailored travel services based on individual client preferences while streamlining communication channels to improve response times.
- Resolved complex customer issues regarding cancellations, refunds, and sudden itinerary adjustments professionally under tight deadlines.
Education
Bachelor of Business Administration - BBA
Institute of Basic And Vocational Education, Government of Karnataka
Bangalore 2014.08 - 2017.05
Higher Secondary Education - Commerce
Board of Higher Secondary Examination
Kerala 2012.08 - 2014.05
Skills
- Inventory Management Software & Supply Optimization
- Financial Reporting & Invoice Management
- Tally ERP & Financial Accounting
- Advanced MS Office 365 & Data Analytics
- IT Security Specialist Training & Protocols
- Advanced Computer Operations & Troubleshooting
- Enterprise Hardware Infrastructure Fundamentals
Skills
- B2B Sales and Account Management
- End-to-End Sales Cycles
- Retail and Wholesale IT Operations
- Supplier and Vendor Coordination
- Team Leadership and Performance Management
- Paid Marketing Campaign Management
- ROI Optimization
- Market Trend Analysis
- Corporate Client Relations
- Financial Transaction and Invoicing Oversight
Certification
- Computer Hardware Course (2011)
- Junior Security Specialist Course (2012)
- Computerized Accounting in Tally (2012)
ADDITIONAL INFORMATION
- Date of Birth: 28 June 1995 | Gender: Male
- Passport No: B8089577 | Date of Expiry: 21/11/2033
Languages
Malayalam
Native
English
Advanced
Tamil
Advanced
Hindi
Intermediate
Timeline
Sales and operation manager
Capsicum
2023.04 - 2026.01
IT Hardware Technician
Capsicum
2019.08 - 2022.11
Accounts Assistant
Air Global Tours and Travels
2017.07 - 2019.08
Bachelor of Business Administration - BBA
Institute of Basic And Vocational Education, Government of Karnataka
2014.08 - 2017.05
Higher Secondary Education - Commerce
Board of Higher Secondary Examination
2012.08 - 2014.05