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Hi, I’m
Anurag Sagar
Team Lead
Leeds
Summary
Team leader in US insurance industry who is experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
5
years of professional experience
Work History
Optum Global Solutions (United Health Group)
Team Leader
05.2022 - 02.2024
Job overview
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Technocraze Computing Solutions
Senior Associate
04.2021 - 04.2022
Job overview
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Established robust reporting systems that provided accurate data for informed decision-making at all levels of management.
- Enhanced team performance by implementing effective project management strategies and providing consistent guidance.
Capline Services Private Limited
Senior Associate
05.2019 - 04.2021
Job overview
- Played a pivotal role in securing new business opportunities through tailored proposals and presentations.
- Proactively identified potential risks, developing mitigation plans to minimize impact on project timelines or outcomes.
- Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
- Optimized resource allocation by closely monitoring budgets and adjusting as needed to ensure financial goals were met.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
Education
Integral UniversityLucknow, India
Bachelor of Computer Applications from Computer Application
04.2001
Skills
Team Supervision
Quality Improvement
Client Satisfaction
Good Listener
Documentation And Reporting
Mentoring
SOP Adherence
Conflict Resolution
Interests
Timeline
Team Leader
Optum Global Solutions (United Health Group)
05.2022 - 02.2024
Senior Associate
Technocraze Computing Solutions
04.2021 - 04.2022
Senior Associate
Capline Services Private Limited
05.2019 - 04.2021
Integral University
Bachelor of Computer Applications from Computer Application
04.2001