Anuradha Narr

• Progressed from Store Assistant to Supervisor in 2021, developing leadership and operational expertise.
  • Provide tailored advice to customers on health and wellness needs using training and qualifications, including a government-accredited A-Level equivalent in vitamins, minerals, and herbal remedies.
  • Manage store operations as Duty Manager, responsible for opening, closing, and ensuring smooth daily activities.
  • Lead and motivate the team, setting clear goals and ensuring all tasks are completed efficiently.
  • Consistently maintain high store standards while balancing excellent customer service with achieving sales targets.
  • Oversee inventory processes, including cycle counts, and handle in-store “click and collect” orders.
  • Responsible for supporting and motivating the team to do their best work, setting encouraging goals and ensuring all tasks are completed during the day
  • Demonstrated organisational skills in my ability to provide great customer service whilst maintaining store standards and working towards sales targets
  • Processing and packing in-store 'click and collect' orders and ordering In store orders for the customers

• Full Project management for new labs readiness at new site
• Setting up new laboratories and ensuring effective day-to-day functioning of the labs
• Leading Quality and Safety for the department to continually improve processes
• Managing and allocating Lab workspace, equipment for Various projects and team members
• Maintain annual calibrations/Services of Lab equipment, Negotiations on service and maintenance contracts, arranging service/maintenance visits
• Ensure adequate and up-to-date stock control and approving order of reagents, chemicals, and consumables (Budget control and Stock control), Managing Asset log
• Specify and justify equipment required for capital expenditure budgets
• Ensure all documentation is maintained to show compliance with H&S best practice, including COSHH, Risk Assessments, SOPs
• (approval)
• Facilitate routine inspections to ensure best practices are followed and that labs are presentable for audits and client visits
• Induct new team members, facilitate informal and formal training and development activities for the team and assess competency levels
• Ensure clear communication is maintained between users of the lab and supporting functions

• Serving customers
• Till work
• Meet and greet service