Anupama Singh
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Summary
Dynamic, hands-on, bilingual Agile Scrum Master/Delivery Lead, with experience managing large enterprise software development that meet demanding time restrains and exceeds all expectations.
Scrum professional with track record of driving agile transformations and optimizing team performance. Known for delivering high-quality projects within timelines and adapting to changing project requirements. Focused on enhancing team collaboration and implementing effective project management strategies. Skills include agile coaching, backlog management, and stakeholder communication.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Scrum Lead/ Project Manager
BP
02.2024 - Current
- Leading DevOps team for 2-3 squads, with the team size of 8-9 people, these squads mainly work on large data transformation for their trading business.
- Understanding the workstream related to Data platform and frameworks for AWS Env. to guide the team for aligning with the program priority. Collaborating with the Product Owner to draw roadmaps and internal/external dependencies
- Working in a hybrid set-up where some initiatives are run as project management where I have to align with business to draw the scope, approach and plan that can be tracked under scrum framework.
- Ensuring the team understand the DevOps concept while also working with Product Initiative team. This includes, backlog refinement, sprint planning, review & retro. Help in articulating work items/user stories to capture the details using INVEST approach.
- Collaborate with Portfolio lead/Product Manager to track the dependencies and risk for critical products
- Emphasizing mindset and behaviors that facilitate the early delivery of business value, going beyond specific Agile methods. Tailoring support to match the maturity and aspirations of squads
- Squads with expertise in AWS/Azure, Gen AI, trading data, Airflow, Databrick, ADW understanding of serverless products
- Leading Oil & Gas company in UK
Sr. Scrum Project Manager
TJX UK
08.2022 - 06.2023
- Used agile methods and process for complex problem solving and strategies.
- Fully understand the capabilities and limitations of technical environments and translate business goals into tangible strategic outcomes
- Created dependency charts and roadmaps on JIRA to align the stories in the PI Planning for tracking predictability ratio under SAFe Agile Methodology.
- Fulfilled the functions of Agile scrum project manager by overseeing 100% software development planning and delivery process
- Managed and supported senior stakeholder to ensure high quality product to the customer.
- Led M365, AI optimization projects in Azure cloud for Retail Supply Chain. This was in Python Framework
- Coordinating with security and Cloud enablement team for DevOps CI/CD pipeline.
- Develop strategies and action plans to drive efficiency, managing continuous change, and improve overall operational performance.
- Demonstrated more than 50% increase in team efficiency in velocity and burndown reports
- Ensure user stories were well defined with DoR & DoD for the sprint backlog
- Leading Retail Service company in UK
Sr. Scrum Master/Project Manager
Liberty Specialty Market UK
10.2021 - 08.2022
- Led multiple projects as Scrum Master/PM for Digital transformation project for HR & Comms BU, BAU support and Underwriters.
- Aligning with the Senior Leaders of Transformation, Heads of IT and key stakeholders to ensure investments in Agile coaching and training are well targeted
- Managed and led Data migration project for HR payroll legacy system to new SD worx system. Closely aligning with Solution Architect to understand the data flows and planning the project for its soft launch, penny test. Etc.
- Led data migration project of Microsoft 365 rollout for Liberty which includes SQL DB to Sharepoint list. This was for 550 Sharepoint sites which were divided into clusters based on the teams and user base.
- Created widgets and dashboard using JIRA and managing RAID log for the governance on the project.
- Resolve conflicts and issues that occur within the team and making sure to keep the transparency between roles and responsibility to make the team self-functional.
- Aligning with Security teams to ensure product is fit for purpose in relation to security, compliance and availability.
- Experience of Agile/Azure DevOps/Github/ environments with CI/CD and application lifecycle management – .Net, Python
- Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance
- Managed sprint backlog items and tasks. Managed all Scrum boards on JIRA.
- Leading Insurance company in UK
Agile Scrum Master cum Project Manager
National Grid UK
02.2021 - 10.2021
- Lead the team size of 7 people transitioning them from traditional project management approach to SAFe Agile Framework.
- Educating and introducing the Agile practices like (Prioritization technique, Story points, Scrum ceremonies etc.) to the team for the purpose of self-organized scrum team.
- Facilitating the workshop for Competency process change with the IT landscape and roadmap.
- Providing required influence to the team in the guidance of SAFe framework
- Coaching the Product Owner to understand his role and responsibility in the light of Agile benefits.
- Leading Gas & Utility company in UK
Project Manager cum Business Analyst
Chevron UK
08.2017 - 10.2019
- Solely responsible for new Primavera version rollout with data migration project which was using Cognos Suite form London DC to Kazakhstan DC.
- Closely aligning with development team and Chief Solution Architect on the Primavera data migration which covers Geographies like – UK, South Korea, Kazakhstan.
- Good understanding of BI tools like Spotfire, Power BI, Cognos etc
- Managing RFC and Change Management process to be more cost effective and efficient at the same time.
- Sought for excellent communication and interpersonal acumen, exceed all expectations as primary contact for project kickoffs, development, testing, management of mission-critical issues and risks, and launch.
- Partner directly with enterprise architecture/IS, InfoSec, and network teams while simultaneously coordinating with leadership to resolve time-sensitive issues to ensure successful delivery of projects.
- Oversee all phases of development to guarantee the best possible results, monitoring workflow and facilitating execution of Master Data Management-Product Master project, ability to add new products and services, enable consistency and efficiency in reporting and analytics, and efficient use of an operating budget of $2.5M.
- Triage all bugs raised in UAT and assist with their speedy resolution by referring to the correct team.
- Build and maintain effective strategic supplier relationships, manage contracting and ongoing communications with all third-party supplier.
- Successfully delivering and reviewing project milestones and presenting to stakeholders and sponsors for weekly and monthly reporting.
- Collaborate with Technology, IM and Process workstreams and ensure compliance to all client requirements
- Leading Oil company in US
Agile Scrum Master
Chevron UK
09.2016 - 10.2019
- Proficiently organize and facilitate daily scrum, sprint reviews, retrospectives, sprint and release planning.
- Effectively track team’s progress, including burn down, velocity and release forecasting.
- Work with Scrum Masters to prepare for and facilitate potentially shippable increment planning sessions.
- Expertly promote continuous improvement and help teams increase productivity and foster innovation by removing obstacle for the team and if need be, escalating an issue to leadership resulting in early delivery of customer issue solution
- Enabled team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
- Aligning closely with Product owner and Development team to get understand the ‘Definition of Done’ and coach the team in organizational environments in which Scrum is not yet fully adopted and understood
- Improved team velocity by incorporating capacity planning into sprint planning sessions
- Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
- Leading Oil company in US
Business Analyst
National Grid via Wipro Technologies
06.2016 - 08.2016
- Conducted requirements gathering sessions with various levels of the business and IT, ensuring that the strategic needs are being met while also realizing incremental benefits and compile a comprehensive feasibility analysis for the proposed solution.
- Elicit requirement, manage them and create traceability matrix, ensuring requirements are delivered and fully traceable
- Conducted individual and group workshop session to design the high-level business process.
- Closely analyzing the business requirement to understand the essence to derive and capture the technical requirements
- Leading Energy company in UK
Sr. Consultant
BP via Wipro Technologies
01.2016 - 06.2016
- Elicit and define requirements, frame the business case, review existing systems, identifying metrics, risks and issues.
- Conducted requirements gathering sessions with various levels of the business and IT, ensuring that the strategic needs are being met while also realizing incremental benefits
- Build strong, productive relationships with the business, IT teams and external third parties in order to deliver effective solutions based on a deep understanding of the business
- Produced high quality business analyst deliverables, including user stories, user cases, acceptance criteria, functional and non-functional specifications
- Design a solution for the business to capture the innovative ideas of the end users
- Understand the user journey and derive the business need in the business requirement document.
- Prepare use case to capture the UX for the development team to understand the workflow to drive UAT.
- Synchronize the offshore and onsite team to follow the agile methodology and define the scope of the releases
- Leading Oil company in UK
Sr. Consultant
Rolls Royce via Wipro Technologies
07.2014 - 08.2015
- Managed data migration from SAP to Spare part management System using ETL
- Planning the high-level architect with the solution architect to understand the business criticality
- Run workshops, formal and informal meetings for information gathering; map business processes and use modeling and prioritization techniques for impact assessment
- Designing the process from level 1to level 5 (Top level to lowest business activity to data mapping to training documentation.) in ARIS Designer version for data and integration requirements
- Understanding the eco-system of the supply chain for spare part and aftermarket of aerospace
- The engagement involved determination of RACI structure, Requirement management, proactively communicate & collaborate and Managing and influencing stakeholders at all levels.
- Leading Engineering company in UK
Consultant
Wipro Consulting Services via Wipro Technologies
03.2007 - 06.2014
- Clients – Indian Oil Corp., Pitney Bose, Boston Scientific, Nissan, Fujitsu Etc.
Resourcing Executive
JK TECHNOSOFT LTD.
02.2006 - 03.2007
HR Executive
SAPIENT INFORMATICS
10.2005 - 02.2006
Education
MBA - Human Resources Management
Dr A.P.J Abdul Kalam Technical University, Lucknow
Greater Noida09-2004
Bachelors of Commerce - undefined
Skills
- Technical Project Management
- Cloud Computer, Digital Transformation
- Project Planning& Reporting
- Agile (SAFe)/Scrum/Kanban/Waterfall Methodologies
- MS Project Management, ARIS, Visio, Excel etc
- Project Budgeting BI & Data Migration SAP
- ADO, JIRA, MURAL, etc
- Azure DevOps (CI/CD)
- Platform as a Service (PaaS)
- Databricks, Splunk, Airflow
- Process Documentation
- Microsoft 365
- Integration management
- User story creation
- Product backlog management
- Agile coaching
- Sprint planning
- Release planning
- Stakeholder collaboration
- Software development lifecycle
- Requirements analysis
- Agile best practices
- Project management
- Technical leadership
- Retrospective facilitation
- Problem-solving
Key Projects
Gen AI Project for trading business. Prompt engineering using Amazon Bedrock. This was a prototype created for business to test and verify., Digital Transformation for Commodity Trading Market, sourcing data from Bloomberg, Refinitiv, FX etc. for real time market data distribution platforms supporting time series framework., Data Migration to SharePoint 365 including new application development in Power Automate. Managing users across regions and formulating migration plan. Liaison with business users for UAT feedbacks and managing new features request for Power automate., Data Platform project on Azure/AWS, M365, Databricks. Implemented DevOps and CI/CD for data and release management with data engineering teams., Provided technical guidance and architectural design for a business wide project to streamline Regulatory Affairs processes, affecting Logistics departments across South Korea, UK and Kazakhstan countries., Created an annual saving of $1.5M in storage and infrastructure costs by migrating System Completion and Engineering departments to a cloud solution.
Certification
- Certified SAFE Agilist
- Certified PSM (Professional Scrum Master)
- Certified CBAP from IIBA
- Trained in AgilePM Practitioner
- Six Lean Sigma Trained
- Trained in ARIS Business Architecture
- AWS Cloud Practitioner Trained
Timeline
Scrum Lead/ Project Manager
BP
02.2024 - Current
Sr. Scrum Project Manager
TJX UK
08.2022 - 06.2023
Sr. Scrum Master/Project Manager
Liberty Specialty Market UK
10.2021 - 08.2022
Agile Scrum Master cum Project Manager
National Grid UK
02.2021 - 10.2021
Project Manager cum Business Analyst
Chevron UK
08.2017 - 10.2019
Agile Scrum Master
Chevron UK
09.2016 - 10.2019
Business Analyst
National Grid via Wipro Technologies
06.2016 - 08.2016
Sr. Consultant
BP via Wipro Technologies
01.2016 - 06.2016
Sr. Consultant
Rolls Royce via Wipro Technologies
07.2014 - 08.2015
Consultant
Wipro Consulting Services via Wipro Technologies
03.2007 - 06.2014
Resourcing Executive
JK TECHNOSOFT LTD.
02.2006 - 03.2007
HR Executive
SAPIENT INFORMATICS
10.2005 - 02.2006
Bachelors of Commerce - undefined
MBA - Human Resources Management
Dr A.P.J Abdul Kalam Technical University, Lucknow