Summary
Overview
Work History
Education
Skills
Achievements Interests
Accomplishments
Professional Highlights
Timeline
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Anuj Datta

Change Manager
Reading

Summary

An accredited and experienced Change Manager/Lead, with 15 years’ experience implementing large-scale ERP, Organisational and Behavioural Change initiatives. Supported Microsoft D365, SAP and Bespoke ERP implementations driving: Stakeholder Analysis, Communication, Impact Analysis, Readiness, Learning, Leadership coaching, Change Networks. Blend conventional and novel Change approaches, Organisational Design and Development to create self-sustaining transitions to new TOMs. Worked with Engineering, Automotive, Retail, Shipping, Petrochemical, Finance, Government, Waste, Water and Energy across EMEA and the US

Overview

18
18
years of professional experience

Work History

Change Delivery Lead/Manager

Hitachi Solutions Europe
08.2022 - Current
  • I consult, advise and lead all Change activities for clients in the F&O and CE space working with systems processes and behaviour to facilitate rapid and sustainable adoption
  • Lead multi-market change planning, impact analysis and mitigation strategies; stakeholder identification, analysis, comms and continued engagement; building, maintaining and developing change networks/ community whilst supporting Projects and Country Management
  • Led engagements across multiple markets and programme activities to create real buy-in
  • Support beyond the remit of my role to support "one team" (Client and Consultant) cohesion, motivation and best practice to achieve a collective win
  • Support with RFQs and project bids, staff onboarding and development within Hitachi
  • Achievements: Working at 100% utilisation 18 months with a core engineering client; developing close, meaningful and trusted relationships with all the C-Suite; planning and deployment of the ERP and other initiatives including the Organisational Design of their business; always going the extra mile for them
  • Brought F&O and CE to life for Hitachi’s core Engineering client, supporting their journey to adopt D365 across their six core markets (France, Germany, Italy, Portugal, Spain and the UK), including Works council for France, Germany and Spain.

Organisational Change & Training Manager

Cox Automotive Europe
09.2018 - 08.2022
  • Work in the Enterprise Technology Division and responsible for the effective planning, implementation and adoption of technology solutions
  • Consult on all projects and lead on diverse initiatives including Bespoke ERP implementations, Cultural GDPR adoption, Online auction solutions and Transformational Cloud solutions that reshape the traditional organisational and supply chain boundaries
  • Recruited originally as the Training Manager, on Manheim’s legacy system transformation to their new bespoke ERP platform (AIMS) across the UK Auction business; affecting 1500 employees
  • Rapidly evolved and created a role that encompassed training within a robust change framework
  • Manage a growing team of change and training consultants and network of change champions spanning all business areas to create sustainable change capability
  • Achievements: Created the OCM framework encompassing the full project lifecycle and workstreams management to successfully size, scope, monitor and implement change
  • Socialised the approach across the European and Parent US Automotive business and created a measurable shift in UK leadership thinking
  • Sculpted, measured, analysed and implemented the business change strategy (combining ADKAR, Kotter, VIRAL Change and Senge’s Learning Organisation) encompassing impacts, communication, engagement, readiness, learning implementation, culture and embedded reinforcement creating significant positive engagement and change levers
  • Established myself as the SME for all organisational change activity
  • Present regularly at Leadership events (top 80 leaders) explaining Transformational change, Viral change, Growth Mindsets and Creating a cross-divisional/functional learning culture
  • Worked with the COO and CIO to analyse organisational change capability, providing data and approaches to develop change: culture, capability and resilience
  • Lead on Diversity and Cultural initiative.

Freelance Consultant & Business, Economics and Marketing Teacher

Oxford Royale Academy
03.2017 - 08.2017
  • Assessing Business students to UG level
  • Developing and delivering UG Level Business, Banking, Finance, Economics, Marketing and Digital Marketing, Management Studies, Mathematics, Employment Soft Skills for students 16-18 and 19-25 age groups.

Training and Change Business Partner (Contract)

Associated British Ports
11.2015 - 11.2016
  • Work within the Business Transformation Programme, tasked with consolidating ABP’s 90 independent systems into a single SAP platform
  • Supported C4C (CRM), Employee Central (Success Factors, HR/Payroll, PMGM), Acquire to Dispose, Planned Maintenance
  • Worked with multiple stakeholders including CAPITA, TCS, Deloitte, SMEs and senior ABP business stakeholders
  • Apply change principles to engage, plan, create readiness, change impact assessments, establish TOM, design and develop OD behavioural interventions, systems training and coordinate training delivery
  • Created eLearning and support material design using Workforce Performance Builder (WPB)
  • Achievements: Developed and implemented Change psychology programme to educate 80-member project team on consulting, creating and supporting cultural change to emphasise change from a "human" perspective
  • Used OD to expose technostructural issues and create the strengths-based motivation to transform
  • Assessed group change readiness to reveal the perception of a "pure system change" and not a co-ordinated cultural transformation, driving a revised engagement strategy.

Head of L&D Sales, Service & Training Academy

HSS Hire
03.2015 - 08.2015
  • Responsible for managing the design, delivery and evaluation of all training programmes for the customer facing personnel
  • Managed the Training Academy design, staff and suppliers; included recruiting, developing and managing a team of seven trainers and the weekly screening and management of sixty new colleagues
  • Conducted LNAs and commenced the development of the field sales, call centre sales and service functions
  • Coached, Trained and Mentored the group Sales Directors
  • Achievements: Enhanced the Academy environment, training content depth, and delivery methodology creating a logical flow, reducing in-store manager-led training by four days: A 27% efficiency increase
  • Recruited and developed a new sales training team
  • Developed Induction trainer capabilities evolving their approach from instructional to facilitative experiential delivery.

Business Development Manager

IIR Management Development
03.2015 - 08.2015
  • Consulted, developed and implemented large-scale training interventions for BP, Total, Petrofac, Southern & Scottish Water, CIE, RBS Banking & Insurance, Deutsche Bank, Nomura, Fortis MeesPierson, ABN AMRO, Bank of Ireland, Swiss Re, Alea Group.

Training Quality & Standards Manager – (UK, EMEA & North America)

Veolia Environment
11.2006 - 02.2015
  • Recruited, developed and coordinated the activities of ten trainers and two administrators alongside external providers
  • I managed a training portfolio covering Management, Leadership and Soft skills, Sales, Service, HR, IT and Health and Safety
  • Conducted TNAs, job analyses, ROI, ROE, competency matrices, annual training plans and budgeting in the UK and the Omani water companies: Haya Water and Majis Industrial Services
  • Liaised with the ILM, CMI, Kingston and Northampton Universities to develop, accredit and deliver Management programmes for Supervisors, First Line Managers, Graduate, Fast-track and MBAs for senior managers
  • Achievements: Developed from Training Advisor to leading the L&D function
  • Designed and launched the Training division for the Riyadh Water company (Saudi Arabia); establishing training & competency framework, trainers and HR
  • Led implementation of Veolia ERP Transformation programme to SAP HR & Payroll, Procure to Pay and Plant Maintenance processes
  • Ran Dialogic OD intervention with Omani Energy sector
  • Undertook diagnostic OD intervention with VWS&T Saudi board to establish business reality, engagement to improve cohesion, focus and performance
  • Contracted to support Veolia Joint Venture with Public Authority for Electricity & Water (PAEW) in Oman
  • Consulted, formulated and implemented training plan and their Middle and Senior management development programmes.

Education

APMG - Agile Change Agent

APMG
London
04.2023 - 05.2023

APMG - Change Management Foundation & Practitioner

APMG
London
04.2019 - 05.2019

MBA - Management & Organisational Behaviour

University of Northampton
Northampton, United Kingdom
04.2001 -

Bachelor of Science - Computer Science

Brunel University
Uxbridge, United Kingdom
04.2001 -

Skills

Business Readiness; Change & Adoption Strategy; Change Impact Analysis; Coaching; C-Level Exec Support; Communications; Stakeholder Analysis & Management; Learning/Training Strategy, Analysis & Implementation

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Achievements Interests

  • Martial Arts: A passionate martial artist having studied and taught a variety of styles over many years: including Krav Maga, Guided Chaos, Jeet Kune Do, Tae Kwon Do, Tang Soo Do and Karate.
  • Bodyguarding: Provided security for celebrities from the Sci-Fi industry at conventions and premieres.
  • Development: I study business strategy, Organisational Development, NLP modelling of peak performance, behavioural psychology and psychological therapeutic techniques and when time permits read fantasy fiction; my favourite authors include Jim Collins, J.R.R Tolkien and G.R.R Martin.

Accomplishments

  • 2023-2024, Microsoft Learning: F&O and CE, ADO, Cloud for Sustainability and Linux Foundation Green Software for Practitioner & Exam (Self-Study)
  • 2023, APMG Agile Change Agent
  • 2019, APMG Change Management Foundation & Practitioner; ITIL (Self-Study)
  • 2018, Prosci ADKAR, SCRUM (Self-Study)
  • 2017, Articulate Storyline (eLearning Platform), VIRAL Change
  • 2016, SAP Workforce Performance Builder (eLearning)
  • 09/2012 - 05/2016, University of NorthamptonMBA in Management and Organisational Behaviour 71.2%Module 1 A+, Module 2 Dissertation:The role of Organisational Development practices in creating Change Readiness within Associated British Ports to facilitate its systems and cultural transformation; moving from ‘Good to Great’
  • 09/2012 - 05/2016, PG Diploma in Management 11xA, 1xB Grades: Distinction
  • 2010-2014, Coaching for High Performance (including Executive coaching), Hypnosis Practitioner, Coaching Practitioner, CIPD: Certificate in Learning & Development Practice (CLDP), NLP Practitioner and NLP Master Practitioner
  • 2009, PRINCE 2 Foundation and Practitioner, SAP HR, LMS, Payroll, Finance
  • 2005-2006, NEBOSH General Certificate, Managing Change, Adv. Sales & Negotiation Skills
  • 09/1997 - 06/2002, Brunel UniversityBSc (Hons) Computer Science: 2:2
  • 09/1994 - 06/1997, Kingston CollegeGNVQ Advanced in IT: Distinction
  • 09/1989 - 06/1994, Cranford Community School (GCSE’s): 10x A to C

Professional Highlights

  • Led Change & adoption approach for a Global Engineering Client D365 F&O & CE Implementation for Hitachi
  • Created a comprehensive OCM Framework at Cox Automotive socialising it in Europe and the US.
  • Supported large SAP ERP transformations SAP EC (Success Factors, HR, Payroll, LMS, PMGM) C4C (CRM), Procure to Pay, Plant Maintenance and Workforce Performance Builder (eLearning)
  • Led Cloud transformational initiatives at Cox & Hitachi
  • Led international business development
  • Taught Veolia’s MBA programme
  • Led OCM for Manheim’s bespoke ERP solution
  • Managed several training & change teams
  • 20+years’ Organisational Development experience

Timeline

APMG - Agile Change Agent

APMG
04.2023 - 05.2023

Change Delivery Lead/Manager

Hitachi Solutions Europe
08.2022 - Current

APMG - Change Management Foundation & Practitioner

APMG
04.2019 - 05.2019

Organisational Change & Training Manager

Cox Automotive Europe
09.2018 - 08.2022

Freelance Consultant & Business, Economics and Marketing Teacher

Oxford Royale Academy
03.2017 - 08.2017

Training and Change Business Partner (Contract)

Associated British Ports
11.2015 - 11.2016

Head of L&D Sales, Service & Training Academy

HSS Hire
03.2015 - 08.2015

Business Development Manager

IIR Management Development
03.2015 - 08.2015

Training Quality & Standards Manager – (UK, EMEA & North America)

Veolia Environment
11.2006 - 02.2015

MBA - Management & Organisational Behaviour

University of Northampton
04.2001 -

Bachelor of Science - Computer Science

Brunel University
04.2001 -

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Anuj DattaChange Manager