Anu Verma

Worked as business analyst across key initiatives for customer self-service and colleague self-service channel as part of customer modernisation programme for Peabody.
Key Responsibilities:
• Conducting Workshops, brainstorming sessions with Business to gather and refine the business requirements
• Requirement elicitation, impact and gap analyses
• Creation of User stories and Acceptance Criteria for functional and non-functional requirements.
• Designing Wireframes, DB tables and APIs to facilitate technical solutions.
• Conducting regular Backlog refinement and Sprint planning sessions.
• Working closely with DevOps team to fulfil their needs in terms of requirements.
• Documentation of TO-BE process and Business Flow Diagrams.
• Review of Functional & Non-Functional test scripts for SIT and UATs.
• Requirement backlog management and planning the fixes, validating & showing green light for UAT and production releases.

• Directed analysis activities across diverse projects, facilitating requirements workshops and impact assessments.
• Created business process maps to ensure alignment with stakeholder objectives.
• Documented user stories to guide project implementation effectively.

• Oversaw research and requirements gathering for global outsourcing projects.
• Delivered comprehensive process flows and requirements documentation across IT, healthcare, and engineering sectors.
• Mapped business processes to enhance operational efficiencies.