Lean Six Sigma professional with expertise in digital transformation and process automation across finance, insurance, public, defence, and FMCG sectors. Successfully led requirements gathering, process analysis, UAT and SIT phases, ensuring stakeholder engagement and compliance with governance standards. Proficient in implementing technologies such as UiPath, Power Automate, LLMs and Azure AI builder, alongside strong skills in Power BI and process mining. Demonstrated leadership in team building, workshop facilitation, and presentations, driving innovation through advanced technology solutions.
· LLM Prompt Engineering - Vanderbilt University
· Natural Language Processing Certification, Microsoft – Expertise in AI and machine learning applications.
· RPA – Blue Prism ROM Architect, BP Developer training and using APIs, Certified UiPath RPA Developer Level 1, Certified UiPath Business Analyst, Certified UiPath Orchestrator Level 2
· Lean Six Sigma Black Belt – Expertise in quality management and process efficiency.
· PRINCE2 Agile Practitioner – Advanced project management and agile execution skills.
· ITIL Certification – Foundations in IT service management.