Antony Bates
Dunstable
Summary
Experienced logistics and distribution professional with expertise in forklift truck operation, multi-drop delivery, and warehouse procedures. Demonstrates proficiency in health and safety compliance, consolidated operations, and safe loading and unloading practices. Holds a full driving licence and HGV2 driving licence (renewal pending), with extensive skills in night driving and truck loading/unloading. Adept at utilising hand-held devices and basic computer systems to streamline warehouse distribution processes. Committed to maintaining operational efficiency while ensuring adherence to policies and safety standards.
Experienced in hospitality with focus on night operations. Ensure guest safety and satisfaction through vigilant monitoring and prompt response to issues. Skilled in maintaining cleanliness and handling emergencies with calm and efficiency.
Overview
45
45
years of professional experience
Work history
Night porter
FedEx Express (took over TNT)
Luton, England
12.2009 - Current
- Maintained cleanliness and organisation of reception areas to ensure welcoming environment.
- Assisted guests with check-in and check-out processes, providing exceptional customer service.
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Handled mail and parcel deliveries, ensuring accurate distribution to appropriate departments.
- Managed inventory of supplies and equipment, ensuring timely replenishment as needed.
- Reported maintenance issues to appropriate personnel to facilitate timely repairs and improvements.
- Coordinated with day staff about any incidents or issues noted whilst on duty.
- Dealt with emergencies calmly which resulted in minimal disruption in services.
- Handled keys securely; helped maintain orderliness in all processes.
- Maintained company image, verifying staff uniform and personal appearance were clean and professional.
Class 2 HGV driver
TNT Express
Luton, England
03.2001 - 11.2009
- Operated Class 2 HGV to deliver goods to various locations efficiently.
- Ensured compliance with all traffic regulations and company policies during journeys.
- Conducted regular vehicle safety checks to maintain high standards of operational effectiveness.
- Communicated with dispatch team to coordinate timely deliveries and resolve issues.
- Assisted in loading and unloading cargo to ensure safe and secure transport.
- Maintained accurate records of deliveries, mileage, and fuel consumption for reporting.
- Maintained safety standards for reduced road incidents.
- Ensured timely deliveries by adhering to strict schedules.
- Attended training sessions regularly to stay updated on industry regulations and best practices.
- Completed routine vehicle inspections before every journey for optimal vehicle performance.
Team leader
Vauxhall
Luton, England
10.1995 - 02.2001
- Led team in executing strategic initiatives to enhance operational efficiency across departments.
- Mentored junior staff, fostering professional growth and ensuring adherence to best practices.
- Developed and implemented training programmes to improve team performance and service delivery.
- Collaborated with cross-functional teams to streamline processes and enhance overall productivity.
- Received and inspected incoming goods for quality and accuracy against delivery documentation.
- Coordinated with warehouse team to organise storage of goods in designated areas.
- Maintained accurate records of stock levels and discrepancies to ensure inventory integrity.
Night porter
Tuffnells
Leighton Buzzard, Central Bedfordshire
02.1992 - 10.1995
Garage Cashier
Trimoco
Kensworth, Central Bedfordshire
07.1980 - 02.1992
- Processed customer transactions efficiently whilst ensuring accuracy in cash handling.
- Assisted customers with inquiries regarding services and provided guidance on vehicle maintenance.
- Maintained cleanliness and organisation of the garage environment to enhance customer experience.
- Collaborated with team members to manage inventory levels and ensure availability of supplies.
- Monitored and reported discrepancies in cash registers to management for prompt resolution.
Education
GCSEs - English, Maths, Science, Wood works, Motor Mechanic, History
Manshead Upper school
Dunstable, Central BedfordshireSkills
- Forklift truck operation
- Night driving
- Policy enforcement
- Multi-drop delivery
- Warehouse distribution
- Consolidated operations
- Health and safety compliance
- Warehouse procedures
- Full driving licence
- HGV2 driving licence (renewal pending)
- Safe loading and unloading
- Truck loading and unloading
- Basic computer skills
- Hand-held device operation
Timeline
Night porter
FedEx Express (took over TNT)
12.2009 - Current
Class 2 HGV driver
TNT Express
03.2001 - 11.2009
Team leader
Vauxhall
10.1995 - 02.2001
Night porter
Tuffnells
02.1992 - 10.1995
Garage Cashier
Trimoco
07.1980 - 02.1992
GCSEs - English, Maths, Science, Wood works, Motor Mechanic, History
Manshead Upper school
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