Friendly and reliable customer-focused individual with a strong passion for gaming, technology, and entertainment products. Experienced in working collaboratively, solving problems, and adapting quickly to new systems—skills developed through technical and project-based roles. Eager to bring strong communication, accuracy, and a positive attitude to the CeX team, delivering great service while supporting store operations, stock handling, and product testing.
• Worked in a team to design an app based on user needs, building strong communication and problem-solving skills.
• Handled tasks with accuracy and organisation, transferable to product testing and stock checks.
• Adapted quickly to challenges and deadlines in a fast-paced environment.
• Gained experience with technical systems and troubleshooting, useful for advising customers on devices.
• Followed procedures carefully and maintained attention to detail when completing tasks.
• Adapted well to new tools and worked both independently and in a team.
• Learned to follow structured processes and work accurately with technical systems.
• Adapted quickly to new workflows and maintained strong organisation.
• Communicated effectively in team discussions, contributing ideas and solutions.
Built an application based on user needs, improving my communication, organisation, and attention to detail. Skills that support accuracy and customer service in retail environments.
Continuing to expand my technical knowledge and problem-solving skills through additional professional development, supporting both customer service and technical tasks in future roles.