Antonio Cadoni

• Upheld company reputation by effectively handling customer complaints and queries related to cleanliness issues.
• Introduced efficient methods of stain removal resulting in enhanced client satisfaction.
• Ensured cleanliness standards met with regular inspections of work areas.
• Prepared reports esponsible for ensuring the cleanliness and safety of the home or facility while driving performance through audits, tracking KPIs, and managing staff development.on daily activities for management's review.
• Play a key role in managing the domestic team, ensuring that tasks are completed to the highest standards and that staff are supported in their professional growth
• Supervise and lead a team of domestic staff, including housekeepers, cleaners, and kitchen assistants.
  Assign daily tasks and ensure all duties are carried out effectively and on time.
  Monitor staff performance and ensure adherence to safety, cleanliness, and infection control protocols.
  Conduct regular staff meetings and briefings to address any issues or provide updates on operational procedures.
  Handle staff concerns, complaints, and performance issues in a professional and timely manner.
• Audits & Inspections:
  Conduct regular audits and inspections to assess the cleanliness, safety, and quality of service provided by domestic staff.
  Ensure that all areas of the facility or home are compliant with health and safety standards, infection control procedures, and internal cleanliness requirements.
  Identify areas for improvement during audits and provide corrective action plans where necessary.
  Maintain records of audit results and ensure continuous improvement.
• KPIs & Performance Management:
  Develop and monitor KPIs (Key Performance Indicators) to track the team’s performance, ensuring high standards of cleanliness, timeliness, and customer satisfaction.
  Analyze KPI data to identify trends, areas of concern, and potential improvements in performance.
  Provide feedback and performance reviews to domestic staff, ensuring clear goals and objectives are set.
  Implement strategies to improve efficiency, performance, and quality based on KPI results.
• Learning & Development:
  Identify training needs and provide support for the professional development of domestic staff.
  Organize and deliver training sessions on topics such as hygiene standards, health and safety, infection control, and customer service.
  Support the onboarding process for new staff, ensuring they are trained in company policies, procedures, and safety protocols.
  Encourage a culture of continuous improvement by motivating the team to enhance their skills and knowledge.
• Health & Safety Compliance:
  Ensure that all health and safety standards are met, including safe handling of cleaning products, equipment, and waste disposal.
  Promote infection control practices and ensure that all team members are using the appropriate protective equipment (e.g., gloves, masks, aprons).
  Conduct risk assessments and implement corrective actions where safety hazards are identified.
• Inventory Management & Supply Control:
  Oversee the inventory of cleaning supplies, toiletries, and other household items to ensure stock is maintained and replenished as needed.
  Track usage of cleaning products and ensure cost-effective management of resources.
  Monitor equipment to ensure it is in good working condition and arrange for repairs or replacements as necessary.
• Customer/Client Relationship Management:
  Act as the main point of contact for clients (if applicable) or family members, ensuring their expectations are met and feedback is addressed.
  Handle any complaints or issues promptly and professionally, taking appropriate action to resolve them.
  Ensure that clients’ special requests or needs are communicated to the team and handled with care and attention.

Assist in maintaining a clean, safe, and comfortable home environment. The ideal candidate will have experience in cleaning, , or other domestic tasks, and will prioritize safety, quality, and infection control procedures to ensure the well-being of patients and environments.

• Perform general cleaning duties (dusting, vacuuming, mopping, etc.) of all areas within the household.
• Adhere to infection control protocols by using appropriate disinfectants and cleaning techniques to reduce the risk of illness.
• Ensure cleanliness and sanitization of high-touch areas such as door handles, light switches, and countertops.
• Ensure that all equipment and cleaning products are stored safely and used according to safety standards.ollow standard operating procedures for infection control, including the use of PPE (Personal Protective Equipment) as required (e.g., gloves, masks, etc.).
• Regularly disinfect areas that are prone to the spread of germs (e.g., bathrooms, kitchen, living room).
• Be aware of current health guidelines and implement them, especially in the context of illness prevention (such as COVID-19 or other viruses).
• Ensure that laundry (clothing and bedding) is washed at appropriate temperatures to reduce the risk of infection.
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• Promoted sustainability through efficient use of resources in daily tasks.
• Tracked inventory of spare parts regularly, ensured optimal stock levels at all times.
• Contributed to team targets by providing support during high-priority projects.
• Clean and sanitize kitchen equipment, countertops, utensils, and floors, following infection control procedures.
• Ensure that high-touch areas, such as door handles and light switches, are disinfected regularly to prevent cross-contamination.
• Regularly clean and sanitize food storage areas, including refrigerators, freezers, and dry storage rooms.
• Maintain a hygienic and organized work environment to prevent foodborne illnesses.