Antonia Neale-Glinn
Preston,Lancashire
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
3
3
years of professional experience
Work history
Barista/ Front of House
Bob and Berts
Preston, Lancashire
2024.12 - 2025.04
- Fully trained barista.
- Trusted Key-holder, opening and closing the cafe.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Managed high volume orders during peak hours maintaining quality of service.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
Missing Persons Investigation Unit
UCLAN, Voluntary
Preston
2023.11 - 2025.05
- Company Overview: Voluntary role looking into Missing Persons in the Northwest region.
- Meeting regularly every week to discuss findings.
- Working as a team to a high standard.
- Partnered with LOCATE International.
- Training in Cybersecurity and Missing Persons.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Barista
Gourmet coffee & kitchen
Preston, Lancashire
2023.03 - 2024.12
- I took on several different jobs such as stock and delivery intake and preparing food.
- A trusted key-holder, cash handler and lone worker, ensuring security and responsibility for the kiosk.
- Maintained a calm demeanor during high-volume periods and situations.
- Attention to detail, completing paperwork to the highest standard, such as hourly temperature checks and accepting deliveries.
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
Barista
The Bay Cafe
Weston-super-Mare, North Somerset
2022.05 - 2022.09
- Fully trained barista.
- Maintained high standards of professional conduct and personalized customer service.
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Ordered, received, and stocked supplies and retail products.
- Managed high-volume orders during peak hours maintaining quality of service.
Serving
Passion and Smoke
Weston-super-Mare, North Somerset
2022.05 - 2022.09
- I worked at a variety of different festivals.
- Fast-paced environment, adapting constantly to different roles, multi-tasking.
- Equipped with the ability to work under pressure for extended periods.
- Adhered strictly to company policies and procedures whilst serving customers.
Education
MSc - Counter Terrorism
University of Central Lancashire
Preston, Lancashire 2024.10 -
BSc (Hons) - Forensic Science and Criminal Investigation
University of Central Lancashire
Preston, Lancashire 2021.09 - 2024.07
BTEC Extended Diploma - Engineering
Southwest Skills Campus
Weston-super-Mare, North Somerset 2019.09 - 2021.07
Skills
- Problem-solving
- Communication skills
- Team building
- Customer service
- Crime scene photography
- Crime scene understanding
Affiliations
- I was an earlier Chair of a society within university called the Lawnmower Society, which was created to bring together students who do not conform or meet to the standards of other societies and help those who struggle with social interaction. We were the third biggest society at UCLan. I enjoy cooking in my spare time, along with computer games and I am a full-time cat mum!
Timeline
Barista/ Front of House
Bob and Berts
2024.12 - 2025.04
MSc - Counter Terrorism
University of Central Lancashire
2024.10 -
Missing Persons Investigation Unit
UCLAN, Voluntary
2023.11 - 2025.05
Barista
Gourmet coffee & kitchen
2023.03 - 2024.12
Barista
The Bay Cafe
2022.05 - 2022.09
Serving
Passion and Smoke
2022.05 - 2022.09
BSc (Hons) - Forensic Science and Criminal Investigation
University of Central Lancashire
2021.09 - 2024.07
BTEC Extended Diploma - Engineering
Southwest Skills Campus
2019.09 - 2021.07