Antonia Jones
Gronant,Flintshire
Summary
High threshold of integrity, morals and standards. Always accountable and I pride myself on my compassionate and passionate nature with the highest regard to respect and person centred approach.
Empowering people to reach their full potential with non-judgemental, clear, concise and sometimes bold "out of the box" thinking.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Community Engagement Officer
Adferiad Recovery Ltd
Flintshire, Flintshire
2021.01 - Current
- Developed resources and programmes to target and engage specific community groups.
- Supported volunteers, community members and groups with community-run events and activities.
- Updated internal and external communication channels with programme and project news.
- Liaised with community health and welfare agencies to arrange logistical details related to programme needs.
- Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
- Coordinated service promotion activities and ongoing learning and development programs.
- Coordinated resources to provide opportunities for social, educational and recreational support programmes.
- Monitored project activity and identified improvement areas to increase community interactions.
- Built and maintained rapport with community residents and business owners.
- Communicated with diverse stakeholders, offering continued courtesy, enthusiasm and clarity.
- Disseminated information to increase relevance to community group interests and needs.
- Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
- Liaised with internal departments and external organisations to facilitate progress on community-based proposals.
- Directed provision of high-quality case management and case coordination.
- Built positive, productive client relationships for enhanced social support.
- Created targeted support programmes based on client interviews and assessments.
- Devised and reviewed outcome-focused support plans, accurately assessing user needs and risks.
- Maintained accurate records and statistics within organizational databases.
- Provided healthy living and disease management information to specific population groups.
- Liaised with families and caregivers to develop balanced rehabilitation programmes.
- Partnered with external support networks to deliver holistic client care.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Managed enrolment, paperwork and transportation, allowing individuals to best utilise community resources.
- Provided mental health support to service users, as well as signposting community resources and local charities.
- Supervised small groups of adults with additional mental health needs in assigned therapy groups.
- Monitored service user progress, escalating concerns for swift resolution.
- Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
- Delivered high-quality results within budget and timeframe targets.
- Managed and coordinated outreach programmes to support access to community resources.
- Hosted talks, workshops and discussions with stakeholders and community groups to increase engagement.
Education
NVQ Level 3 - Advice and Guidance
2020.03 - 2022.09
Skills
Community engagement officer responsible for sourcing referrals on target driven project
Networking within the community to sell the project to various agencies, including but not exhaustive of local authority agencies, DWP, local charities, churches and community groups through to individual prospective clients at a variety of settings
Adhering to standards set by Welsh Government Completion and prioritisation of own caseload and administrative related tasks to an exceptional standard Networking to establish and maintain good working relationships with all partner agencies and local community groups
During a comprehensive registration appointment establish any risks for safeguarding purposes, MARAC and POVA awareness, advise and guide individual clients with regard to their current situation with prominent thought towards their mental health and wellbeing and/or addiction and recovery, signposting to relevant services as appropriate Creating a loose action plan ensuring small achievable clear objectives; aiming to empower the client Whilst continuously documenting their progress and successes whilst ensuring engagement in the various activities and opportunities offered both within the project and the wider community Flexibility within the role, covering drop ins and other duties relating to peer mentoring and office requirements
Timeline
Community Engagement Officer - Adferiad Recovery Ltd
2021.01 - Current
North Wales Training - NVQ Level 3, Advice and Guidance
2020.03 - 2022.09