Results-driven Data Scientist, Data Analyst and Business Analyst with 5+ years of experience delivering data motivated insights, AI Solutions, business intelligence initiatives and process improvements for enterprise and government clients.
Highly proficient in Python, SQL, Power BI and cloud-based platforms (Azure, and Dataverse. I have a proven track record of applying data analysis, visualization and machine learning models to optimize operations, support decision-making, and enhance data architecture. Currently completing a MSc in Artificial Intelligence with a focus on applied data science and AI.
Government Sector
Systems Administration: Oversaw the maintenance and optimisation of servers, computers, and IT infrastructure across multiple academies, ensuring maximum up-time and functionality for users.
Cloud Computing & Network Optimisation: Streamlined device deployment and enhanced network performance by leveraging cloud computing technologies, demonstrating adaptability to modern IT solutions.
Data Management & Security: Managed user accounts and permissions, ensuring data integrity and security across the organisation's IT systems.
Technical Support & Troubleshooting: Resolved over 70 software and hardware tickets, demonstrating strong problem-solving and analytical skills.
System Optimization & Automation: Optimized PC performance by imaging and upgrading hardware, resulting in a 95% improvement in performance and longevity. Leveraged scripting with Microsoft command scripts and Active Directory to automate updates and improve device security.
Technology Implementation & Training: Set up and trained students on Microsoft Teams, facilitating online collaboration and communication, showcasing the ability to adapt to new technologies and effectively onboard users.
• Microsoft 365 Certified: Fundamentals (MS-900)
• Microsoft Certified: Azure Fundamentals (AZ-900)
• Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)
CRN Women & Diversity in Channel Awards:
Nominated for Technical Employee of the Year (2024)
Nominated for Graduate of the Year (2022)